At a Glance
- Tasks: Coordinate and enhance online supporter journeys using Sitecore and collaborate with digital teams.
- Company: Join a respected organisation dedicated to saving lives at sea for over 200 years.
- Benefits: Competitive salary, generous leave, pension scheme, and health options.
- Other info: Inclusive team culture valuing diverse backgrounds and perspectives.
- Why this job: Make a real impact in a fast-paced, tech-driven environment while learning and growing.
- Qualifications: Experience with content management systems, Google Analytics, and agile methodologies preferred.
The predicted salary is between 29951 - 35236 £ per year.
As a Digital Platform Coordinator, you will be helping to improve and manage online supporter journeys by coordinating work across the Digital Platform team.
You will become a subject matter expert on all things Sitecore.
Using planning tools and collaborating with other digital team members and stakeholders, you will use Sitecore Experience Manager to manage, develop and improve templates, components and content on RNLI. org.
- Triage support requests and assist content editors with expert knowledge of our Content Management platform and components.
- Collaborate with our digital, performance & creative teams and our developers to build and manage engaging digital experiences.
- Be involved in UAT of RNLI. org and CMS components when we release changes. Including bug fixes.
- Immersion yourself in the Sitecore platform learning the setup of the IA, components available, functionality used, 3rd party tools and data points that the system connects to.
- Get to grips with the Digital Platform and Apps and Development team and our ways of working - we are a friendly and high performing team.
To succeed in this Digital Platform Coordinator role, you will need
- Experience using a content management system such as Sitecore.
- To be comfortable managing and prioritising your workload, with impeccable attention to detail, managing conflicting stakeholder expectations and deadlines
- Experience in using Google Analytics for analysis and interpretation of website performance, Google Tag Manager and cookie management
- An understanding of Kanban, and Agile methodologies would be hugely advantageous
This role would suit a self-motivated person with a flexible attitude and service support and problem-solving skills.
You must enjoy working in a fast paced, customer focused environment, led by technological change.
It will suit someone with client or agency experience.
Our staff and volunteers have been saving lives at sea without prejudice for 200 years.
We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service.
We are an inclusive organisation and welcome applications from everyone.
In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards
Our
Vision: To save Every One.
- Salary of £29,951 to £35,236 (dependent on experience)
- 26 days' annual leave plus Bank Holidays
- Outstanding pension scheme
- Life assurance
- Health and dental cash plan option
• See Summary of Benefits document attached for more details!
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Digital Platform Coordinator in Poole employer: Royal National Lifeboat Ins titution (RNLI)
The Royal National Lifeboat Institution (RNLI) is an exceptional employer, offering a dynamic work environment in Poole where you can make a real difference in saving lives. With a strong focus on employee development, generous leave, and pension benefits, the RNLI fosters a supportive culture that values teamwork and innovation, making it an ideal place for those passionate about emergency services and community safety.
Contact Details:
Royal National Lifeboat Ins titution (RNLI) Recruitment Team
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