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- Tasks: Join our Transcription Team to create accessible formats like Braille and Audio.
- Company: Be part of RNIB, a leading charity supporting those with sight loss.
- Benefits: Enjoy 26 days holiday, a great pension scheme, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Production experience and teamwork skills are essential.
- Other info: Positive culture with opportunities for career growth and development.
The predicted salary is between 25453 - 25453 £ per year.
Job reference
REQ
Date posted
28/10/2025
Application closing date
11/11/2025
Location
Gateshead
Salary
£25,453 per year
Package
26 days holiday per year (plus bank holidays), which increases with service. Excellent pension scheme, staff discount scheme
Contractual hours
35
Basis
Full time
Job category/type
Job description
Location: Gateshead
Hours per week: 35 (Monday to Friday)
Salary: £25,453 per year
Contract: Permanent
We are the Royal National Institute of Blind People (RNIB) and we are here for everyone affected by sight loss. Working for us means working for one of the UK\’s biggest charities, supporting almost two million people living with sight loss in the UK.
An exciting opportunity has arisen to join our Transcription Team at Gateshead.
Main responsibilities will include:
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Producing a range of alternative formats including Large Print, Braille and Audio within the Microsoft package and other in-house programs to client specific requests
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Working to client Service Level Agreements
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Work with speed and accuracy whilst maintaining agreed quality standards
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Assisting automated production routes and delivering feedback to Team Leaders on any non-conformances
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Scanning documents through OCR software to deliver data to other members of staff.
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Proofing other members of staff\’s work for any non-conformances
Essential criteria:
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Ability to work in a production environment.
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Ability to use machinery, equipment and software.
Desirable criteria:
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Experience of working within a customer-facing environment.
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Experience of working effectively within a team, developing effective and supportive relationships with colleagues.
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Ability to organise time effectively, create work schedules, prioritise workloads, meet deadlines and multi-task with ease.
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Experience of suggesting improvements to operational processes, and implementing changes that enhance customer experience.
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Experience of communicating effectively, both verbally and in writing, with people internally at different levels of the organisation and externally.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
How to Apply
If you\’d like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.
Successful candidates must undertake an international sanctions check, a credit check and a basic DBS check. Additionally, candidates must provide evidence of continuous employment or income history for the past three years. Job offers are conditional upon satisfactory completion of these checks.
Transcription Production Assistant employer: Royal National Institute of Blind People
Contact Detail:
Royal National Institute of Blind People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transcription Production Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your work or projects to interviews. If you’ve got experience with transcription or using specific software, let’s highlight that to make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at RNIB.
We think you need these skills to ace Transcription Production Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transcription Production Assistant role. Highlight any relevant experience you have with producing alternative formats and using software, as this will show us you're a great fit for the job.
Craft a Strong Supporting Statement: In your supporting statement, clearly explain how you meet the essential criteria listed in the job description. Use specific examples from your past experiences to demonstrate your skills and abilities, so we can see how you'd contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. This will help us quickly grasp your qualifications and enthusiasm for the role.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super straightforward!
How to prepare for a job interview at Royal National Institute of Blind People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Transcription Production Assistant. Familiarise yourself with producing alternative formats like Large Print and Braille, and be ready to discuss how your skills align with these tasks.
✨Showcase Your Team Spirit
Since teamwork is key in this role, think of examples where you've successfully collaborated with others. Be prepared to share how you’ve built supportive relationships with colleagues and contributed to a positive work environment.
✨Demonstrate Your Attention to Detail
Accuracy is crucial in transcription work. Bring up specific instances where your attention to detail made a difference, whether it was in proofreading or meeting quality standards. This will show that you can maintain high standards under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.