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- Tasks: Support individuals affected by sight loss with emotional guidance and practical information.
- Company: Join RNIB, a leading charity dedicated to supporting those with sight loss.
- Benefits: Enjoy 26 days holiday, a great pension scheme, and employee discounts.
- Why this job: Make a real difference in people's lives every day while working in a supportive environment.
- Qualifications: Experience in providing advice and support, excellent communication skills required.
- Other info: Opportunity for professional development through RNIB's training programmes.
The predicted salary is between 31000 - 31000 £ per year.
Job reference: REQ
Date posted: 25/02/
Application closing date: 11/03/
Location: Royal Victoria Infirmary, Newcastle upon Tyne
Salary: £31,000 per year
Contract type: Maternity cover – up to 12 months
Hours: 35 hours per week
We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.
RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.
RNIB is pleased to announce this exciting opportunity to join our Eye Care Support Service in Royal Victoria Infirmary, Newcastle upon Tyne. This is a rewarding role providing the right individual the opportunity to make a difference every day working with people affected by sight loss.
You will provide critical emotional support, information and guidance face to face within a hospital setting, remotely via digital platforms and in community locations, as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.
Admin tasks are a large part of this role; you will create and input accurate patient records into a variety of databases and use Microsoft each day.
What we are looking for:
- You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships.
- Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.
- You will have the ability to work in different hospital locations as required.
- You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems.
- Impeccable record keeping skills are also key to this role.
As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.
What We Offer:
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over retailers.
Eye Care Liaison Officer- Newcastle in London employer: Royal National Institute of Blind People
Contact Detail:
Royal National Institute of Blind People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eye Care Liaison Officer- Newcastle in London
✨Tip Number 1
Network like a pro! Reach out to people in the eye care field, especially those connected to RNIB. A friendly chat can lead to insider info about the role and even a foot in the door.
✨Tip Number 2
Prepare for that interview! Research RNIB’s mission and values, and think about how your experience aligns with their goals. We want to see your passion for supporting those with sight loss shine through.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with IT systems and record keeping. We love candidates who can demonstrate their organisational prowess and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and RNIB’s amazing culture right there.
We think you need these skills to ace Eye Care Liaison Officer- Newcastle in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Eye Care Liaison Officer. We want to see how you can bring your unique skills to support those affected by sight loss.
Showcase Your Communication Skills: Since this role involves a lot of interaction with patients and professionals, it’s crucial to demonstrate your excellent communication abilities. Use examples from your past experiences to show us how you’ve built relationships and provided support.
Be Organised and Detail-Oriented: Given that admin tasks are a big part of the job, we need to see your impeccable record-keeping skills. Mention any relevant experience you have with databases or IT systems to reassure us that you can handle this aspect of the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and for you to stay updated on your progress!
How to prepare for a job interview at Royal National Institute of Blind People
✨Know Your Stuff
Make sure you understand the role of an Eye Care Liaison Officer and the mission of RNIB. Familiarise yourself with their services and how they support people with sight loss. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with patients and clinicians, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've successfully built relationships or provided support to individuals in need.
✨Be Ready for Admin Talk
Admin tasks are a big part of this job, so be ready to discuss your experience with record-keeping and using IT systems. Bring up specific tools or software you've used before, and maybe even mention how you ensure accuracy in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the training you'll receive, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow and contribute to RNIB's mission.