At a Glance
- Tasks: Support production and dispatch of accessible products with precision and care.
- Company: Join RNIB, a purpose-driven organisation with a positive culture.
- Benefits: Enjoy 27 days holiday, excellent pension, and staff discounts.
- Other info: Great career growth opportunities in a supportive team.
- Why this job: Make a meaningful impact while working in a dynamic, hands-on environment.
- Qualifications: Experience in production and teamwork, with a focus on customer service.
The predicted salary is between 25200 - 30800 £ per year.
£25,679 per year
35 hours per week (Monday to Friday)
Gateshead - onsite
Permanent
27 days annual leave, plus bank holidays
Are you a hands‑on team player with a keen eye for detail? Do you thrive in a fast-paced production environment? We're recruiting Dispatch Production Assistants to join our dynamic team in Gateshead. In this varied and vital role, you’ll support the production and dispatch of accessible format products – including braille, large print, audio and standard print – helping to deliver high-quality materials with care, speed and precision.
What you’ll be doing:
- Operating specialist machinery and production software to produce accessible documents
- Ensuring accuracy, quality and compliance from print through to final dispatch
- Managing multiple contracts with varying processes and requirements
- Working securely with confidential data and adhering to strict procedures
- Supporting colleagues across departments and sharing your knowledge through training
- Monitoring stock levels and ensuring deadlines are consistently met
What we're looking for:
- Experience in a production environment and confidence with machinery and software
- Experience of working in a customer facing environment
- Experience of working effectively within a team
- Experience of managing your time effectively to meet deadlines
- A time when you’ve suggested improvements or made changes to enhance customer experience
- What makes you a good communicator
This is an excellent opportunity for someone who enjoys varied, hands‑on work and wants to make a meaningful contribution in a supportive, purpose-driven team.
What We Offer:
- 27 days holiday per year (plus bank holidays), which increases with service.
- Excellent pension scheme.
- Staff discount scheme.
- Enhanced family friendly benefits.
- A contributory pension scheme with an employer contribution of up to 11%.
- A rewards platform with employee discounts across over 800 retailers.
Successful candidates must undertake an international sanctions check, a credit check and a basic DBS check. Additionally, candidates must provide evidence of continuous employment or income history for the past three years. Job offers are conditional upon satisfactory completion of these checks.
Dispatch Production Assistant in Gateshead employer: Royal National Institute of Blind People
As a Sight Loss Counsellor with us, you'll be part of a compassionate and dedicated team that values your contributions and supports your professional growth. Our remote work culture in the UK allows for flexibility while providing a positive environment where you can make a meaningful impact on the lives of those affected by sight loss. With generous holiday allowances, a strong pension scheme, and family-friendly benefits, we prioritise your wellbeing and work-life balance.
Contact Details:
Royal National Institute of Blind People Recruitment Team
