At a Glance
- Tasks: Lead community support for adults with hearing aids, engaging and training volunteers.
- Company: Join RNID, a national charity dedicated to supporting those with hearing loss.
- Benefits: 28 days leave, flexible remote work, and a monthly allowance.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Experience in volunteer management and a passion for deaf culture.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 25708 - 36000 £ per year.
Location: Belfast Health & Social Care Trust (BHSCT) / Remote working.
Salary: £25,708.00
Hours: 35 per week
Contract type: Permanent
Application deadline: 25/01/2026
Interview Dates: Week beginning 02/02/2026
About RNID
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world‑class research to restore hearing and silence tinnitus. We’re focused on making the greatest impact possible across the whole of the UK.
Join our team
We are a fully remote working organisation. We come together twice a year for our Staff Summits, inspirational events for sharing skills and ideas. We support responsibilities and interests outside work, which is why we offer a sector‑leading flexible working policy to all our staff from day one. Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be connected, insightful, curious and passionate in everything we do.
RNID Near You Co-ordinator will focus and lead on:
- Developing and delivering the RNID Near You, community service across the BHSCT area.
- Initiate and promote the Hearing Aid Support Service (HASS) to reach and engage with people who are deaf and hard of hearing.
The target group for this HASS is adults ordinarily resident in the BHSCT who have been issued with an NHS hearing aid(s) but who are struggling with usage or management of the hearing aid(s); and possibly have stopped using them. While you will be home based, there will be regular travel to venues where we provide drop‑in sessions in community settings.
You will be responsible for…
- Working in partnership with the Strategic Planning and Performance Group (SPPG) of the Department of Health to develop HASS within the BHSCT.
- Recruiting, training and supporting volunteers to deliver our ‘HASS’ throughout the BHSCT in conjunction with Audiology, Sensory Support Teams, RNID Service Manager and other HASS staff.
- Working with the Service Manager to plan activities, meet project objectives and monitor and evaluate the HASS.
What you will be doing…
- Ensuring delivery of the HASS through use of volunteers in community, care homes and hospital settings.
- Providing regular progress reports to the Service Manager on targets and service expenditure.
- Raising awareness of the service by marketing through appropriate means including networking with local statutory and voluntary agencies.
- Attending outreach events including local information / health fairs and presenting awareness talks.
About You
- An understanding of the issues affecting deaf people and those with hearing loss or tinnitus and an open and inclusive attitude that supports the development and knowledge of deaf culture.
- Experience of recruiting, training, and managing volunteers.
- Project or service delivery experience gained in a relevant setting.
- The ability to develop working relationships and communicate effectively with colleagues, service users, volunteers, and external stakeholders.
- Excellent IT skills, including working knowledge of Microsoft Office software.
Qualifications
No essential qualifications, but a good standard of written English and attention to detail is a requirement.
What we can offer you
- 28 days annual leave plus all bank holidays
- Plus 2 wellbeing days for extra flexibility
- Sickness benefit entitlement from day 1
- Fully remote working with no core hours
- £26 remote working allowance every month
- In person whole staff conferences throughout the year
- Pension scheme with 4% employer contribution
- Employee assistance programme that provides counselling sessions
- Additional benefits for maternity, paternity and adoption
- Hospital Saturday Fund health benefit
- Access to an event ticketing platform
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.
Near You Coordinator Hearing Aid Support Service in Belfast employer: Royal National Institute for the Deaf
Contact Detail:
Royal National Institute for the Deaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Near You Coordinator Hearing Aid Support Service in Belfast
✨Tip Number 1
Get to know the RNID and its mission! Understanding what we stand for will help you connect with our values during interviews. Research our community initiatives and think about how your experience aligns with our goals.
✨Tip Number 2
Network like a pro! Reach out to current or former RNID employees on LinkedIn. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge that could really set you apart.
✨Tip Number 3
Prepare for those interviews! Think about specific examples from your past work that demonstrate your skills in project delivery and volunteer management. Practice articulating these stories clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at RNID!
We think you need these skills to ace Near You Coordinator Hearing Aid Support Service in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Near You Coordinator role. We want to see how you can contribute to our mission of supporting those with hearing loss!
Show Your Passion: Let your enthusiasm for working with the deaf and hard of hearing community shine through in your written application. We love candidates who are curious and passionate about making a difference!
Be Clear and Concise: Keep your writing clear and to the point. Use straightforward language and avoid jargon. We appreciate attention to detail, so make sure your application is well-structured and free from typos.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Royal National Institute for the Deaf
✨Know Your Stuff
Familiarise yourself with RNID's mission and values. Understand the challenges faced by people with hearing loss and how the Near You Coordinator role contributes to addressing these issues. This will show your genuine interest and commitment during the interview.
✨Showcase Your Experience
Prepare specific examples from your past experiences that demonstrate your skills in recruiting, training, and managing volunteers. Highlight any project or service delivery experience relevant to the role, as this will help you stand out as a strong candidate.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role involves working with various stakeholders, showcasing your communication skills will be crucial. Consider doing mock interviews with friends or family to refine your delivery.
✨Ask Thoughtful Questions
Prepare insightful questions about the HASS programme and the team dynamics at RNID. This not only shows your enthusiasm for the role but also helps you gauge if the organisation aligns with your values and work style.