Assistant Service Manager - Southend in Southend-on-Sea

Assistant Service Manager - Southend in Southend-on-Sea

Southend-on-Sea Full-Time No working from home possible
Royal Mencap Society

Assistant Service Manager

We are looking for an Assistant Service Manager to support the Service Manager in managing four services in Leigh on Sea, Southend on Sea & Canvey Island. The role involves working with a diverse team of support workers and delivering services to individuals with learning and physical disabilities.

Responsibilities

Support the Service Manager in leading and motivating a team of support workers, ensuring compliance with best practice standards, and maintaining high quality service delivery. Act as a role model within the service, demonstrating best practice and enabling team development. Take delegated management tasks and participate in continuous improvement of support services.

Requirements

  • Professional and experienced in working with people with learning and physical disabilities.
  • Demonstrated ability to work under pressure, prioritise workload and follow policies and procedures.
  • Ability to work 37.5 hours per week, including 3 management days and 2 support shift days, with flexibility as required.
  • Availability to work across 7 days per week with 2 off days, including early and late shifts, possible sleepovers, and one of two weekends per month.
  • Driver’s licence preferable.

Working Hours & Conditions

Full‑time contract (37.5 hours per week) with a mix of management and support duties. The role requires flexibility to meet the needs of the service, including working nights, weekends and occasional overnight stays.

Benefits

  • 24 days of paid holiday (excluding bank holidays, pro-rata).
  • Discounts at leading high‑street retailers.
  • Access to health cash plans and interest‑free loans.
  • Other perks and benefits as part of the employee programme.

JOB ID: 36405

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Royal Mencap Society

Contact Details:

Royal Mencap Society Recruitment Team