Shop Manager

Are you looking for an exciting new challenge and want to work for an organisation that strives for excellence in the retail sector? Do you have a passion for fashion? We may have the role for you. We are excited to be looking for a Shop Manager for our Chorley store, on a full-time (37.5 hours per week), 12-month fixed-term basis. We are seeking a passionate and motivated individual to help our store reach its full potential. Ideal candidates will be enthusiastic about charity retail and fashion, and able to use their initiative.

As Shop Manager, you will:

• Develop in-store systems and promote donations and sales to maximize profits.
• Represent Mencap as an efficient and charitable organisation, ensuring your actions reflect Mencap's aims and values.
• Generate stock from the local area and donors.
• Sign up donors to the Gift Aid scheme to ensure maximum income through Gift Aid.
• Achieve profit targets by maximizing sales and managing costs effectively.
• Maintain the store's presentation to a high standard.
• Build an effective volunteer team, providing training, development, work reviews, and appraisals for paid staff and volunteers.
• Handle all financial, cash handling, health and safety responsibilities.

To succeed as a Shop Manager, you will:

• Be an experienced manager capable of maintaining budgets and accurately completing income and banking sheets, preferably with charity retail experience at a managerial level.
• Have a flexible approach to working hours, including weekends and bank holidays.
• Be willing to travel for team meetings, training, and assisting with the setup of new stores.
• Be passionate about Mencap's values and committed to the success of our retail brand.

We are an inclusive organisation and especially encourage applications from disabled individuals and those from Black and Asian communities, who are underrepresented in our workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities.

At Mencap, we offer a comprehensive benefits package, including 32 days of paid holiday (including bank holidays, pro-rata), discounts at major retailers, health cash plans, interest-free loans, and more.

About Mencap: Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We support individuals with learning disabilities, their families, and carers, advocating for a kinder, fairer, and more inclusive society. Everyone at Mencap works directly with people with learning disabilities or as colleagues supporting this mission. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat others well and foster an inclusive environment. We encourage growth and learning, understanding that mistakes are part of development. All individuals should feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online, open to all staff, including groups for Black and Asian colleagues, LGBTQIA+, disabled individuals, women, parents, carers, and allies. We invite everyone to apply to work at Mencap. We offer various contract types and flexible working patterns. We value your personality and values over specific experience, and we will provide training to support your success in the role.