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- Tasks: Lead a team of support workers to manage services for individuals with complex needs.
- Company: Mencap supports people with learning disabilities, promoting inclusivity and positive change.
- Benefits: Enjoy 24 days paid holiday, discounts, health cash plans, and more perks!
- Why this job: Make a real impact in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience in social care, particularly with autism and mental health, is essential.
- Other info: Flexible working hours, including weekends, and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for a Service Manager to join our Barnsley Services on a permanent, full time basis (37.5 hours per week).
We are looking for an experienced manager who can lead a team of support workers to manage services in Barnsley. You will bring with you a wealth of knowledge about working with people with complex needs and will have experience of working with families and a range of agencies to make plans and lead a new team to enable the person you are supporting to live a happy and fulfilled life in their own community.
Reporting to the Area Operations Manager, you will be accountable for the people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure, especially if things do not always go to plan!
Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support. It will be important that you are able to act as a role model, representing the service positively and demonstrating good practice to other members of the team.
To be considered for this role you must have experience and knowledge within the social care sector, working with people with autism, Mental Health and behaviours that challenge. You should also have experience leading teams in Learning Disability services and knowledge of Positive Behaviour Support would be an advantage & you must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends. Flexibility is key and being able to travel to different work locations. You may need to cover the odd shift in case of emergency. This will require you to do some front line support work with the individuals we support.
Key Responsibilities:
–Ensure that the service is fully compliant
– Practice Management
– Observing staff to ensure high standards are continuously met
– Ensure all Health & Safety regulations are met
– Liaising with the families and other stakeholders of the people we support
– Ensuring the continuous development of the team.
– Strong leadership is key to the success of our services.
We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.
*All roles are subject to an enhanced DBS check and suitable references.
JOB ID: 34399
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We\’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It ’ s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We ’ re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you ’ re applying for.
£12.60 per hour + excellent employee benefits
#J-18808-Ljbffr
Service Manager - Barnsley employer: Royal Mencap Society
Contact Detail:
Royal Mencap Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Barnsley
✨Tip Number 1
Familiarise yourself with Mencap's mission and values. Understanding their commitment to supporting people with learning disabilities will help you align your responses during the interview, showcasing your passion for positive change.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your leadership skills and ability to manage teams effectively. Highlight situations where you've successfully navigated challenges, as this will resonate well with the role's requirements.
✨Tip Number 3
Research the specific needs of the Barnsley community and the types of support services available. Being knowledgeable about local resources and agencies will show your commitment to providing tailored support for individuals with complex needs.
✨Tip Number 4
Demonstrate your interpersonal skills by preparing to discuss how you've built effective relationships in previous roles. Be ready to share how you’ve collaborated with families and other stakeholders to enhance service delivery.
We think you need these skills to ace Service Manager - Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social care, particularly with people with complex needs, autism, and mental health. Emphasise any leadership roles you've held and your ability to manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals with learning disabilities. Mention specific examples of how you've led teams or made positive changes in previous roles, showcasing your interpersonal skills and ability to build relationships.
Highlight Relevant Qualifications: If you have any qualifications related to social care, management, or Positive Behaviour Support, be sure to include these in your application. This will demonstrate your commitment to professional development and your suitability for the role.
Showcase Flexibility and Commitment: Given the flexible working hours required for this role, mention your willingness to work weekends and cover shifts as needed. Highlight any previous experiences where you've demonstrated flexibility in your work schedule.
How to prepare for a job interview at Royal Mencap Society
✨Showcase Your Leadership Skills
As a Service Manager, strong leadership is crucial. Be prepared to discuss your previous experiences leading teams, particularly in social care settings. Highlight specific examples where you successfully motivated your team or resolved conflicts.
✨Demonstrate Your Knowledge of Complex Needs
Make sure to articulate your understanding of working with individuals with complex needs, including autism and mental health challenges. Share relevant experiences that showcase your ability to support these individuals effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to make tough decisions or adapt plans quickly, and be ready to explain your thought process and the outcomes.
✨Emphasise Your Interpersonal Skills
Building relationships is key in this role. Be ready to discuss how you've successfully liaised with families, stakeholders, and team members in the past. Provide examples that illustrate your communication style and ability to foster collaboration.
