Royal Mencap Society in Peterborough is seeking a Help Desk Analyst to provide frontline IT support for colleagues across the organisation. This full-time, hybrid role requires two days per week onsite at our Peterborough office and may involve travel to other Mencap locations.
You will troubleshoot and resolve common technology issues, follow established support processes and escalate to Senior Help Desk Analysts when needed, delivering a friendly and professional service.
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Hybrid Help Desk Analyst — Frontline IT Support in Peterborough employer: Royal Mencap Society
Mencap is an exceptional employer dedicated to creating a supportive and inclusive environment for its employees in Lowestoft and Great Yarmouth. With a strong focus on employee well-being, we offer generous benefits such as 24 days of paid holiday, flexible working hours, and access to health cash plans, ensuring our team feels valued. Our commitment to personal growth means that regardless of your background, you'll receive the training and support needed to thrive while making a meaningful impact in the lives of individuals with learning disabilities.
