Head of Housing Management

Are you an experienced and tenacious Housing Management professional? An expert at planning and executing transformations? Have a passion for promoting a culture of continuous improvement? If yes, we would love to hear from you! We are recruiting for a new Head of Housing Management to join us on a full-time, 12 month fixed term basis. This role will be home based with regular travel across England, Wales and Northern Ireland. Team Meetings will be held in Peterborough or Birmingham.

Mencap delivers Housing Management services to approximately 750 tenants in 250 properties across England, Wales and Northern Ireland. Following an external review of the Housing Management Function, we are looking for an individual to drive a transformation project, with experience of process improvement and delivering high quality services to our tenants.

In this role you will:

• Lead and transform the housing function at Mencap, ensuring compliance with regulations.
• Plan and deliver the transformation – defining and delivering financial and non-financial vision, objectives and impact.
• Review current processes and policies to identify gaps and process improvements.
• Collaborate with other departments and senior leaders.
• Develop and implement strategic plans to improve service delivery and expand the services.

You will have:

• Experience in a ‘Head of’ role within a Local Authority or Social Housing environment.
• Leadership experience in housing management within a large and complex organisation.
• Strong knowledge of housing legislation, tenancy management and social housing regulations.
• Ability to analyse performance data and implement strategic decisions.
• A track record of planning and delivering Housing Management transformation projects from concept to delivery.
• Exceptional leadership and communication skills with the ability to motivate teams and drive service improvements.
• Chartered Institute of Housing Professional Qualification Level 5 or equivalent (desirable).

If this position sounds like you then please apply now by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

The application closing date for the role will be on 29th June. First stage interviews will be held via TEAMS on the 8th June with second stage interviews to follow shortly after.

At Mencap, we’re excited to receive your application! We reserve the right to close this advert earlier than planned if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

About Mencap: Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.