At a Glance
- Tasks: Lead a retail team, maximise sales, and promote donations for a charitable cause.
- Company: Join Mencap, a leading charity with a focus on inclusivity and community impact.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Flexible shifts and opportunities for career growth in a supportive environment.
- Why this job: Make a difference in your community while developing your retail management skills.
- Qualifications: Experience in retail management and a passion for charity work.
The predicted salary is between 26228 - 26228 € per year.
Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you. We are excited to be looking for an Assistant Shop Manager to work in our Llandudno Shop for 30 hours per week on a permanent position. Shifts are worked on a 7‑day rota (Monday–Sunday). We’re flexible with days and happy to discuss what works best for you.
We are looking for a passionate and motivated person to help our store reach its full potential. As an Assistant Shop Manager you will:
- Help develop in-store systems and promote donations and sales to maximise profits.
- Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
- Strive to ensure stock is generated from the local area and donors.
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
- Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.
If this sounds like the perfect next step in your retail career, don’t wait, apply now. This advert will close on 28 May 2026, with interviews taking place shortly afterwards.
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team.
£26,228 per annum, pro rata + Excellent Benefits.
Assistant Store Manager - Llandudno employer: Royal Mencap Society
Mencap is an exceptional employer that values passion and initiative, particularly in the charity retail sector. Located in Llandudno, we offer a supportive work culture with flexible hours, extensive employee benefits including 32 days of paid holiday, and opportunities for personal and professional growth. Join us to make a meaningful impact while enjoying a rewarding career in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Llandudno
✨Tip Number 1
Get to know the company! Research Mencap and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about charity retail and the community.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience managing teams and how you can help boost donations and sales. We want to hear how you’ve made a difference in previous roles.
✨Tip Number 3
Dress the part! Since this is a retail role, make sure you look smart and presentable. It shows us you understand the importance of store presentation and professionalism.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It keeps you on our radar and shows your enthusiasm for the role. Plus, it’s a nice touch!
We think you need these skills to ace Assistant Store Manager - Llandudno
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for charity retail and fashion shine through in your application. We want to see how your values align with Mencap's mission, so don’t hold back on sharing why this role excites you!
Highlight Relevant Experience:Make sure to showcase any previous experience managing a retail team or working in charity retail. We’re looking for someone who can hit the ground running, so give us the details that prove you’ve got what it takes!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Assistant Shop Manager role. Mention specific skills and experiences that relate directly to the job description we’ve provided.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Royal Mencap Society
✨Know Your Charity Retail
Make sure you understand the ins and outs of charity retail, especially Mencap's values. Familiarise yourself with their mission and how they operate. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you motivated staff or volunteers, handled conflicts, or improved sales. Be ready to discuss how you can build an effective volunteer team at Mencap.
✨Be Ready for Financial Questions
Since you'll be responsible for budgets and financials, brush up on your knowledge of managing income and expenses. Be prepared to discuss how you've previously achieved profit targets and maintained financial accuracy in your roles.
✨Flexibility is Key
Highlight your willingness to work varied hours, including weekends and bank holidays. Share any experiences where you've adapted to changing schedules or taken on extra responsibilities, as this will demonstrate your commitment to the role.
