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- Tasks: Plan and manage staff rotas, ensuring all shifts are covered effectively.
- Company: Join RMBI Care Co., a caring organisation supporting over 1,000 residents since 1842.
- Benefits: Enjoy free meals, parking, training, discounts, and up to 33 days holiday!
- Why this job: Be part of a supportive team making a real difference in residents' lives.
- Qualifications: Experience in customer service and supervisory roles is essential.
- Other info: Located in a beautiful area with ongoing career development opportunities.
The predicted salary is between 21600 - 37800 £ per year.
Looking for a fulfilling position that allows you to grow your administrative career? Look no further, as we have just the opportunity for you!
Salary: £27,000 per annum reviewed annually and regularly benchmarked
Hours: 39 hours per week
We seek reliable, friendly and professional people who share our values: Kind, Supportive, and Trusted. In return, we’ll take care of you with our range of benefits.
Benefits include:
- Free meals at work
- Free car parking
- Paid induction & mandatory training
- Free DBS
- Discounts off your weekly shop, gifts, and days out
- Cash plan with payment for eye and dental care
- Pension scheme
- 28 days paid holiday, rising to 33 days with long service
- Ongoing free training and career development
Resource Planner Overview:
The Resource Planner is a key role within RMBI Care Company’s Home Management Team Structure and is responsible for the planning, delivery, and cover of all rota requirements for staff in all areas of the Home. The Resource Planner also has line management responsibility for all bank (casual) workers ensuring that they are engaged, competent, and are provided with fair and consistent access to available work. The Resource Planner will need to be organised and be capable of producing rotas up to six weeks in advance, ensuring not only that all shifts are covered, but that the skills mix of the staff meets the needs of the residents at all times. This role is critical in ensuring no agency use within the Home and that both planned and unplanned absences can be covered with existing staff.
As Resource Planner, you will also play an active role in assisting the Home Management team with the staff recruitment process, enabling successful candidates to join the organisation as quickly as possible, and working with the Home Management team to ensure every candidate has a positive experience.
The ideal candidate will have significant experience in a people-related customer service environment and have supervisory experience. You will need to be comfortable using technology and confident in your strong communication skills.
A full induction programme, training, and support will be provided to enable you to be successful in your new role, and we look forward to welcoming the successful candidate to our team. An enhanced DBS check is required for this position.
About the Home:
Part of a large charitable organisation, Devonshire Court provides residential care and residential dementia support for up to 69 residents with permanent care or short-stay respite breaks. Our in-house Training Manager is here to guide you through your induction programme, and our learning and development team is dedicated to helping you flourish and advance your career. We want you to feel confident and empowered to make the most of each day with us.
Location: Devonshire Court, Howdon Road, Oadby, Leicester, LE2 5WQ. Devonshire Court is located in a peaceful residential area in Oadby, Leicester, surrounded by four and a half acres of landscaped gardens. The home is a short walk from local bus services, and there is free parking on site.
About RMBI Care Co.:
Caring has been our way of life since 1842, and we provide a Home for over 1,000 people across England and Wales. Whether people need residential care or nursing care, residential dementia support, or limited sheltered accommodation, we care for them professionally and kindly. At RMBI Care Co., we believe that our staff are the heart and soul of our organisation. Their dedication and hard work have made our award-winning service possible, and we are committed to investing in them. Through our highly regarded wellbeing programme, we strive to inspire and support our staff to achieve their full potential and enjoy their time at RMBI Care Co. to the fullest.
This job description is not comprehensive. If you are interested in joining us, please apply online. If you need more information about the job, please call Michelle Giles, Business Relationship Manager, on 01162 714171.
91% of recent new joiners said their induction gave them a good understanding of their role and RMBI Care Co. 93% of our staff feel they are given the training necessary to do their role effectively.
Devonshire Court, “Rated OUTSTANDING by CQC”, 95% of services are either Outstanding or Good.
Resource Planner employer: Royal Masonic Benevolent Institution Care Co.
Contact Detail:
Royal Masonic Benevolent Institution Care Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planner
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Resource Planner. Understanding the nuances of rota management and staff engagement will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your experience in customer service and supervisory roles. Be ready to share examples of how you've successfully managed teams or handled scheduling challenges in previous positions.
✨Tip Number 3
Showcase your tech-savviness. Since the role requires comfort with technology, be prepared to discuss any relevant software or tools you've used for scheduling or communication in past jobs.
✨Tip Number 4
Research RMBI Care Co. and their values. Being able to articulate how your personal values align with theirs, such as being kind, supportive, and trusted, will make you a more appealing candidate.
We think you need these skills to ace Resource Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in resource planning, staff management, and customer service. Use specific examples that demonstrate your organisational skills and ability to manage rotas effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the values of RMBI Care Co. Emphasise your commitment to providing excellent care and your experience in a supervisory capacity.
Highlight Relevant Skills: In your application, focus on your strong communication skills and comfort with technology. Mention any experience you have with staff recruitment processes or managing casual workers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Resource Planner.
How to prepare for a job interview at Royal Masonic Benevolent Institution Care Co.
✨Show Your Organisational Skills
As a Resource Planner, you'll need to demonstrate your ability to manage and organise staff rotas effectively. Be prepared to discuss any previous experiences where you successfully managed schedules or coordinated teams.
✨Highlight Your Communication Skills
Strong communication is key in this role. Make sure to provide examples of how you've effectively communicated with team members or clients in the past, especially in a supervisory capacity.
✨Familiarise Yourself with the Company Values
RMBI Care Co. values kindness, support, and trust. During the interview, reflect these values in your answers and show how you embody them in your professional life.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly in managing staff absences or conflicts. Think of specific scenarios from your past experience and how you handled them.
