Procedure Coder & Data Quality Co-ordinator (Private Care) in Wallington

Procedure Coder & Data Quality Co-ordinator (Private Care)

NHS AfC: Band 5

Main area administration Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 282-P1896

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site Royal Marsden Hospital Town Wallington Salary £36,943 - £44,900 per annum Salary period Yearly Closing 16/10/2026 23:59

Job overview

We are recruiting Procedure Coder and Data Quality Co-ordinator to help ensure private patient activity is recorded, coded and validated accurately. The post holder will review clinical information, apply ICD-10, OPCS and CCSD coding standards, resolve documentation queries and work with clinical, operational and finance colleagues to support accurate, timely billing. Also, investigate data quality issues and help improve coding processes.

Main duties of the job

Procedure Coder and Data Quality Co-ordinator will have clinical coding experience, including private healthcare coding and liaison with insurers, and be confident interpreting complex clinical records. Strong attention to detail, communication and Excel skills are essential. We welcome applicants who can show how their skills and experience meet person specification.

The post holder will be expected to adopt a professional and caring attitude, working alongside colleagues with a polite and courteous manner in all aspects of communication. The post holder will work effectively within a team and with colleagues across the Trust to ensure that all chargeable private patient activity is recorded accurately, on time and in line with the targets set by the Private Care Directorate. adhering to confidentiality and information governance policies and procedures.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

Strategic Direction

• Support the development and promotion of the Trust's mission, values, aims and objectives.
• Establish and maintain effective working relationships and communication across the Division, the wider Trust, and with external stakeholders including clinicians, patients, insurers and embassies.

Operational Performance Management

• Ensure all Private Care activity is coded, mapped and validated accurately in accordance with CCSD schedules, coding standards, insurer requirements and sponsor contracts.
• Extract clinical information from a range of sources including operation notes, endoscopy reports, interventional radiology reports, histopathology results and consultant guidance.

Financial and Resource Management

• Support the accurate charging of Private Care procedures, diagnostics and consumables through robust coding and data quality processes.
• Work closely with Commercial Finance and billing teams to ensure invoices are raised accurately and within agreed timescales.

Personal

Maintain professional knowledge and expertise in medical terminology, anatomy, physiology, CCSD coding standards and developments affecting Private Care services.

• Undertake training and continuing professional development to maintain and enhance coding knowledge and skills.

Person specification

Education/Qualifications

• Academic achievements to ‘A’ level or equivalent
• Clinical Coding Standards Course
• Degree and/or an appropriate professional qualification or equivalent
• Track record of continuous professional and management development

Experience

• Experience reviewing complex clinical information, resolving coding queries and identifying documentation gaps that affect coding accuracy.
• Experience in clinical coding across ICD10, OPCS & CCSD classifications with the ability to analyse and translate patient record information in accordance with the rules and conventions of clinical coding.
• Awareness of data quality issues in healthcare settings
• Experience of working in private healthcare coding, liaising with insurance companies
• Experience using validation, audit or reporting outputs to identify trends, themes and improvement opportunities.

Knowledge

• Keyboard skills and computer literacy (including knowledge of MS office packages)
• Knowledge of and competence in the use of spreadsheets, including ability to manipulate data. Proficiency in MS Excel, e.g. skilled in using pivot tables and lookups level required
• Expert knowledge of medical terminology anatomical and physiological terms acquired through work-based training
• Knowledge in interpreting complex oncology surgical procedures with application of coding rules and conventions as specified in the ICD10, OPCS & CCSD manuals

Skills Abilities

• Excellent attention to detail
• Good interpersonal skills with ability to liaise effectively with colleagues and multidisciplinary team members
• Able to work independently, self-motivate, and use own initiative to plan, prioritise and organise workload
• Excellent verbal and written communication skills
• Ability to sensitively and professionally communicate complex information.
• Proven ability to work to strict deadlines
• Commitment to self-development with ability to demonstrate in depth knowledge of key policies and themes in healthcare provision in the UK
• Ability to work effectively within a team and to manage and motivate others.
• Strong problem-solving skills and proactive approach to problems.
• Be flexible in responding to the demands of the service
• Interest in continuous improvement, digital transformation or clinical documentation improvement within clinical coding.

Other Requirements

• Commitment to promoting equality and diversity in the workplace and in service delivery and development

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.