Storekeeper/Clerk in Sutton

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden - Sutton Town Suttu Salary £31,066 pro rata per annum including inner London HCAS Salary period Yearly Closing 21/10/2026 23:59

Job overview

The Facilities department within the Royal Marsden is looking for a Storekeeper Clerk to join the team.

The primary responsibility of the Storekeeper Clerk is to provide and support the Materials Management and internal receipting and distribution services.

The successful candidate must have the ability to remain calm under pressure and in emergency situations and demonstrate tact and diplomacy when dealing with patient and staff related issues.

Main duties of the job

1. Job Purpose
1.1. The primary responsibility of the Storekeeper Clerk is to provide support to the Materials Management and internal receipting and distribution services.
1.2. To assist the Stores Department in providing a responsive and accurate goods receipt and distribution service to the Trust.
1.3. The Storekeeper Clerk will be an integral part of receipting goods and products in partnership with and on behalf of key stakeholders both internally and with partnering organisations.
1.4. The post holder liaises with all levels of ward and departmental staff (and with specialist staff as required. eg. Infection Control), to ensure stock is managed efficiently with minimal disruption to supply, and that product standardisation policies are adhered to.
1.5. To ensure that the services remain fit for purpose and organisationally focused at all times

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

Main Duties and Responsibilities

The receipt and inspection of goods received and the signing of relevant delivery documentation.
Checking goods and booking-in using purchasing system for reference.
Liaise with Purchasing Staff/Stores Manager with regard to goods received queries.
Picking/packing and entering information of stock orders on Inventory system.
Distribution of goods to correct point of use, obtaining 'proof of delivery' from authorised staff where necessary.
Accountable for stock rotation where necessary.
Assisting with routine and random stock checks.
Accountable for the cleanliness of Stores area.
Accountable for the security/integrity of Stores area.
To undertake any other duties commensurate with the grade of the post.
Keep stock at optimum amounts by monitoring and, with the authorisation of a budget holder, adjusting levels where necessary. Reduce waste through effective stock rotation by positioning new stock behind old stock.
Assist in delivery of print forms to ensure suitable stock levels are maintained and available to clinical departments at short notice
Responsible for receiving deliveries, checking and receipting on the Trusts purchasing system and for timely distribution to point of delivery.
Liaises with the Procurement Team, NHS Supply Chain (NHSSC) and suppliers with any queries relating to deliveries/returns, ensuring any discrepancies are resolved in a timely manner.
Responsible for Stores areas being kept safe, secure, clean and tidy.
Responsible for monitoring and recording of Stores environment and fridge/freezer temperatures, taking necessary action when temperatures fall outside normal ranges.
Assisting in accurate regular stock checks, and an annual stock take being carried out.
Embrace technology to work more efficiently and share information collaboratively.
Provide support and procedural advice to 'customers ', if required. This may involve dealing with complex queries and helping in identifying products in the NHS Logistics Authority catalogues.
Unload consumables from roll-cages and tote boxes, checking for accuracy, putting away in designated areas and removing roll-cages and containers from the ward/department to a less intrusive location to keep access clear.
Keep ward/department storage areas tidy, ensuring products are in the correct location so they are easily found by clinical staff, and disposing of rubbish and empty boxes/containers.

Education/Qualifications

• General standard of education
• Previous General Stores experience in NHS or similar environment.
• IT literate, good working knowledge of Excel essential.
• Will be required to undertake any relevant training consummate with the role.

Skills Abilities/knowledge

• IT literate, good working knowledge of Excel and databases
• Literate/numerate
• Can communicate effectively across all levels of staff
• Highly organised, able to plan and manage own workload
• Flexible in approach and able to adapt to events outside normal routine
• Self-motivated
• Evidence of working well in a team
• A confident manner and ability to remain calm under continued pressure
• Evidence of effective interpersonal skills
• Ability to demonstrate self-motivation
• Ability to make decisions, organise and prioritise
• Evidence of commitment to customer care initiatives
• Knowledge and understanding of quality issues

Experience

• Dealing with customers by phone and face to face in a polite and effective manner.
• Investigating and resolving complex queries
• Working within a team and to pressurized deadlines.
• Front line experience, working to pressurized deadlines
• Experience in inventory management systems
• Knowledge of electronic stock ordering/ eProcurement systems (D)

Other Requirements

• Flexibility to meet the needs of the service (e.g., shift work)
• Able to work on both sites and to be flexible to meet the needs of the role

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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