Senior Clinical Pharmacy Technician - Haemato-Oncology in Sutton

Join our Haematology team as a Senior Clinical Pharmacy Technician and play a key role in delivering high-quality, patient-centred care within an evolving service. This exciting opportunity has arisen as we are expanding our Ambulatory Inpatient (AMBIN) model, enabling patients to receive specialist haematology treatments safely outside of an inpatient setting—reducing hospital stays and supporting care closer to home. This role places patients at the heart of everything we do. You will support the safe, effective, and timely management of medicines, helping to ensure a smooth and compassionate treatment journey. By contributing to the growth of our AMBIN service, you will directly improve patient experience, reduce unnecessary bed days, and support more efficient use of medicines. We are a friendly, experienced, and multidisciplinary team committed to collaboration, continuous improvement, and delivering the highest standards of care. Working alongside pharmacists, nurses, and clinicians, you will contribute to a service that is innovative and actively developing new patient care pathways. We are looking for an enthusiastic and organised Pharmacy Technician who is passionate about patient care and values teamwork.

Main duties of the job:

• To develop, maintain and manage the safe, efficient, and cost-effective supply of medicines to patients within the Haemato-Oncology Unit.
• To deliver quality care primarily to patients in the Haemato-Oncology ambulatory inpatient (AMBIn) setting through efficient medicines optimisation, and when necessary, provide wider support for all Haemato-Oncology patients by undertaking the assessment of patient’s own medication, medicines reconciliation, individual patient dispensing, discharge planning and patient/carer education on medicines.
• To support with clinical audits, data collection and implementation of developments to enhance the needs of the patient.
• To support the Lead Pharmacist – Haemato-Oncology and Advanced Therapy Medicinal Products (ATMP) and Lead Haemato-Oncology Pharmacy Technician with the delivery of any service developments associated within the clinical pharmacy service to meet local and national requirements.
• To participate with the dispensing, final checking and issuing of medicines to deliver a safe service.
• To support with the operational duties of the dispensary, or medication supply hubs when required and in agreement with Lead Pharmacist – Haemato-Oncology and Advanced Therapy Medicinal Products (ATMP) and Lead Haemato-Oncology Pharmacy Technician.

Detailed job description and main responsibilities:

• Develop, maintain, and manage a safe, efficient, and cost-effective medicines supply service to patients.
• Deliver high-quality patient care to patients under the care of the Haemato-Oncology unit through effective medicines optimisation, including dispensing and patient/carer education.
• Support clinical audit, data collection, research, and service improvements.
• Complete medication storage audits including Controlled Drugs audits, reconcile stock, expiry checks and report discrepancies promptly.
• Assist the Lead Pharmacist – Haemato-Oncology and Advanced Therapy Medicinal Products (ATMP) and Lead Haemato-Oncology Pharmacy Technician in delivering service developments to meet local and national requirements.
• Undertake dispensing, final accuracy checking (as an ACPT), and issuing of medicines to ensure a safe service.
• Support the operational management of the dispensary and medication supply hubs as required, and in agreement with the Lead Pharmacist – Haemato-Oncology and Advanced Therapy Medicinal Products (ATMP) and Lead Haemato-Oncology Pharmacy Technician.

Person specification:

• Qualified Pharmacy Technician registered with General Pharmaceutical Council.
• Accredited Checking Pharmacy Technician (ACPT) qualification or working towards.
• Medicines Optimisation qualification (HEE LaSE) or equivalent or working towards Practice Supervisor Course or equivalent.

• Recent experience of working in hospital pharmacy or retail pharmacy.
• Professional experience of interacting with members of the public.
• Awareness of training competency requirements for technical staff (Level 2 & 3).
• Experience of working with Children and Young People.
• Experience of final checking complex prescriptions e.g., oncology, paediatrics.
• Experience of team leader or suitable management.
• Working knowledge/experience of writing SOPs.
• Experience in training and supervision of trainees.

• Communication Skills: ability to communicate effectively with members of the public and with all levels of health care professionals.
• Interpersonal Skills: ability to work effectively as part of a team and with staff at all levels.
• Time Management/Organisational Skills; ability to prioritise own workload and that of others and to manage own time effectively.
• Good command of English language.
• Willingness to tackle difficult issues.
• Training Skills: ability to train/coach/teach tasks to other staff including pharmacy assistants and technicians.
• Ability to make a decision.
• Computer skills: ability to use Microsoft Office applications e.g. Word, Excel, Outlook.

• Ability to work under pressure whilst maintaining accuracy and attention to detail.
• Adaptable; must be flexible and able to adapt to changes for example in procedures and practices.
• Self-motivated and pro-active.
• Patient Care; must be committed to safe and effective patient care.
• Reliable with a good attendance record.
• Able to take constructive criticism.
• Ability to provide advice and support with tact and sensitivity.
• Ability to work to deadlines and to meet agreed objectives.
• Work well as part of a team.
• Regular lifting boxes, walking and standing for long periods.
• Able to work on both sites if requested to do so and to be flexible to meet the needs of the role.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Flu Vaccination – What We Expect of our Staff:

The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.