Staff Administrator

Main area Admin Grade NHS AfC: Band 4 Contract Permanent Hours 37.5 hours per week (Full time - 37.5 hours per week) Job ref 282-SB2003

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden Chelsea Town London Salary £34,186 - £37,389 per annum Salary period Yearly Closing 09/11/2026 23:59

Job overview

We are looking for an experienced, organised and proactive Staffing Administrator to join our Critical Care team.

This is a key role supporting the safe and effective day-to-day staffing of the unit. You will coordinate staff rotas, manage daily staffing changes and absence, arrange temporary staffing, and support payroll, recruitment and workforce administration.

We are looking for someone with previous NHS or similar experience, experience of staff rostering and HealthRoster, excellent organisational and IT skills, and strong attention to detail. You will need to be confident working independently, able to problem-solve and remain calm in a busy and changing environment.

You will be an integral part of our team, helping us ensure we have the right staff in the right place to provide safe, high-quality patient care.

Main duties of the job

The CCU Staffing Administrator is responsible for coordinating and maintaining safe and effective staffing levels within the Critical Care Unit, ensuring workforce resources are managed efficiently to meet patient care needs. The post holder provides comprehensive administrative support for staffing, rostering, temporary workforce management, payroll processes, recruitment, and absence management, acting as a key point of contact for staff and supporting the smooth day-to-day operation of the unit.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

1. 1. To ensure the Critical Care off duty meets the minimum demands of the unit.
2. 2. To review absence daily within the department and arrange appropriate cover, elevate to the Matron when necessary to manage risk.
3. 2. Responsible for coordinating off duty rotas for the various staffing groups in CCU in liaison with the CCU Charge Nurse/Sister.
4. 3. To enter agreed CCU off duty rotas into the appropriate electronic system and maintain accuracy of this by incorporating any changes and recording of leave in preparation for payroll.
5. 4. Finalisation of duties for monthly payroll deadline for the Ward Matron.
6. 5. To ensure appropriate allocation of CCU staff to minimise use of temporary staffing and promote adherence to legislative requirements (such as the European Working Time Directive and Guidelines for the Provision of Intensive Care Services).
7. 6. Liaise closely with CCU Sisters/Charge Nurses and/Lead Nurse or Matron as well as the temporary staffing office to co-ordinate the day to day booking of temporary staff (i.e. Bank and/or Agency) for CCU.

Person specification

Qualifications/Educations

• Good general education, educated to A Level, NVQ Level 3 or equivalent experience.
• Experience of word processing packages including Microsoft word
• Willing to undergo relevant training
• Previous NHS experience or similar experience

Knowledge, Skills, and Experience

• Ability to communicate clearly
• Ability to write clearly
• Evidence of intermediate IT skills and data entry accuracy
• Observant of detail, ability to make good judgment decisions
• Experience of administering staff rotas/ temporary staffing
• Experience of using Healthroster
• Understanding that work relates directly to patient care

Skills

• Able to work to deadlines
• Excellent organisational skills
• Time management skills and ability to undertake several projects in parallel
• Good interpersonal skills
• Ability to deal effectively with a wide range of people (e.g. nursing staff, managers, admin staff) in a helpful manner, and to be willing and able to work as part of a team.
• Able to follow written instructions including SOPs
• Ability to problem-solve issues in a timely fashion.
• Ability to recognise when to escalation unresolved problems appropriately in a timely fashion.
• Capability to work autonomously and to work delegated levels of responsibility
• Ability to problem-solve issues in a timely fashion.
• Ability to maintain effectiveness and remain calm when under pressure, to cope with unexpected demands.
• Commitment to promoting equality and diversity in the workplace and in service delivery and development
• Awareness of organisational and logistical issues

Other

• Awareness of and ability to follow laboratory H&S practice for handling pathological specimens or willingness to undergo training in this area
• Evidence of personal development

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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