Senior Marketing Officer

The Royal Marsden Private Care is looking for a creative, collaborative and proactive Senior Marketing Officer to help drive impactful marketing activity across our sites in Chelsea, Sutton and Cavendish Square. As the largest provider of private care within an NHS hospital setting, we combine world‑class expertise, pioneering research and state‑of‑the‑art technology to deliver exceptional personalised cancer care. Every campaign, story and communication plays a role in supporting patients, clinicians and innovation at one of the world’s leading cancer centres.

The Royal Marsden Private Care is on an ambitious growth trajectory with income being invested in the facilities, research, technology and people that make The Royal Marsden a world‑leading cancer centre and enables us to give all our patients the very highest standard of care.

Main duties of the job

This is an exciting opportunity to join an ambitious organisation where marketing directly supports commercial targets and investment in groundbreaking research, advanced technology, outstanding facilities and the people who make The Royal Marsden exceptional. We’re looking for someone who thrives in a fast‑paced environment, brings fresh ideas, and is ready to make an immediate impact. You’ll be a confident self‑starter with a hands‑on approach, strong storytelling instincts and the ability to manage multiple projects with creativity and precision.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world‑leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That’s why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work‑life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on‑going achievements.

Detailed job description and main responsibilities

You’ll play a key role in supporting and delivering marketing activity across The Royal Marsden Private Care, including:

• Helping maintain and strengthen the Private Care brand across all channels and assets
• Supporting the delivery of local, national and international marketing campaigns
• Briefing and managing creative assets across multiple platforms
• Developing compelling messaging and written content
• Collaborating with digital media agencies and internal stakeholders
• Supporting creative development across print, digital, video and social media
• Producing monthly KPI reports and senior‑level PowerPoint presentations
• Using Campaign Master to develop targeted B2B email campaigns for audiences including GPs and international referrers

Person specification

Education

• Educated to degree level or equivalent experience

Experience

• Demonstrable experience of working in a marketing and communications role using all elements of the marketing mix – across multiple channels (both online and offline)
• Proven track record for supporting the delivery of marketing programmes and campaigns – from initial brief to implementation and review
• Experience of cross matrix working with a wide range of internal and external stakeholders of all levels in the organisation
• Experience of managing creative work (specifically making sure it is delivered following brand guidelines)
• Experience of email marketing including working knowledge of database software

Skills, Abilities & Knowledge

• Excellent communication and presentation skills both verbal and written including brief writing, copywriting and presentations
• Excellent knowledge of creative design principles – showing good creative appreciation and an ability to recommend direction
• Good production awareness with experience of all forms of print and cost management and efficiencies
• Excellent project management skills, with a keen eye for detail and the ability to manage many different marketing projects simultaneously and manage priorities accordingly
• Good problem solving, influencing and negotiation skills
• Effectively establish and report against KPIs which measure success, impact and effectiveness

Personal Qualities

• Self‑starter with a positive and motivated attitude, including a flexible, responsive and agile approach to work
• Organised, calm, and professional; ability to work under pressure, delivering to tight deadlines and budgets
• Self‑motivated, tenacious and focused on delivery
• Personable and able to work within many teams, good team player and able to build relationships
• Passionate about health marketing

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient‑facing staff have an annual flu vaccination, provided free of charge by the Trust.