At a Glance
- Tasks: Provide top-notch reception services to patients and visitors in a fast-paced environment.
- Company: Join the renowned Royal Marsden team in Greater London.
- Benefits: Gain valuable experience, work in a supportive team, and enjoy a stable schedule.
- Other info: Full-time role with 37.5 hours per week in a dynamic healthcare setting.
- Why this job: Make a difference in patients' lives while developing your communication skills.
- Qualifications: Strong communication and IT skills; previous reception experience is a bonus.
The predicted salary is between 24000 - 28000 £ per year.
The Royal Marsden in Greater London seeks a full-time Shift Receptionist to join their Main Reception team. You will deliver professional reception services to patients and visitors in a busy environment. This role requires excellent communication and IT skills, as you will manage inquiries both in person and over the phone. The ideal candidate will exhibit composure during emergencies, ensuring high standards of customer care. The position involves 37.5 hours per week, and experience in a similar role is a plus.
Full-Time Patient Services Receptionist — Front Desk (London) employer: Royal Marsden
The Royal Marsden is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. Located in the heart of Greater London, we provide our staff with opportunities for growth within a prestigious healthcare environment, alongside competitive benefits and a commitment to delivering outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Patient Services Receptionist — Front Desk (London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Royal Marsden on LinkedIn. A friendly chat can give us insider info about the team and the work culture, plus it might just get your foot in the door.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions related to patient services and customer care. We can even role-play with a friend to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front desk role. Choose professional attire that reflects the high standards of The Royal Marsden, and don’t forget to wear a smile – it’s part of the package!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows we’re genuinely interested in the position and reinforces our communication skills, which are key for this role.
We think you need these skills to ace Full-Time Patient Services Receptionist — Front Desk (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in reception or customer service roles. We want to see how your skills match what we're looking for at The Royal Marsden!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Shift Receptionist role and how you can contribute to our team. Keep it professional but let your personality show!
Showcase Your Communication Skills:Since this role involves interacting with patients and visitors, emphasise your communication skills in both your CV and cover letter. We need someone who can handle inquiries smoothly, so let us know how you excel in this area!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Royal Marsden
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like managing inquiries and providing customer care. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend, focusing on how you would handle inquiries both in person and over the phone. This will help you feel more at ease during the actual interview.
✨Stay Calm Under Pressure
Given that the role involves dealing with emergencies, think of examples from your past experiences where you maintained composure in stressful situations. Be ready to share these stories during your interview to showcase your ability to handle pressure while ensuring high standards of customer care.
✨Showcase Your IT Skills
As the job requires good IT skills, be prepared to discuss any relevant software or systems you've used in previous roles. If you have experience with specific reception or scheduling software, mention it! This will show that you're not only capable but also ready to hit the ground running.
