Deputy Matron

We are seeking to appoint a new nurse leader to join the nursing team within the Private Care Services Division at the Royal Marsden. The role is a key part of the senior management team, working alongside the Matron of Private Care to provide clinical leadership to the nursing and administrative teams, maintaining credibility through practice and providing a high quality and safe patient service. Within this role, you will be responsible for all aspects of daily operational management of the private care medical day units and outpatient departments at Chelsea and Cavendish Square. The role has professional accountability for the workforce, service delivery, service strategy, clinical quality, governance, and safety.

The successful candidate will be an experienced nurse leader with the ability to motivate and inspire staff to deliver the highest possible clinical and professional standards. You will be a clinical role model and will be passionate about improvement and patient-centred care. You will possess the relevant professional qualifications and management knowledge, acquired through training and experience.

Main duties of the job

The Royal Marsden Private Care is a dedicated private diagnostics and treatment centre located on Cavendish Square. As a specialist cancer centre, Cavendish Square has the clinical expertise, facilities and technology to provide leading private care service. Leadership qualities across the clinical and non-clinical aspects of an International service model will be required to ensure service excellence, which exceeds patient/customer expectations. Cavendish Square will link in with the Royal Marsden’s two other hospital sites, which are located in Chelsea and Sutton and a Medical Day Unit at Kingston Hospital.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees' work-life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our ongoing achievements.

Detailed job description and main responsibilities

• Be responsible for all aspects of daily operational management, delivering key performance targets and quality measures (with support from the Divisional Nurse Director).
• Provide clinical leadership to the nursing and administrative teams, maintaining credibility through practice and providing a high quality and safe patient service, which exceeds patient expectations.
• Liaise effectively with members of the Multi-Disciplinary health care team to achieve a coordinated specialist service across all Trust sites.

Person specification

• Education/Qualifications
• Registration (NMC)
• Diploma or Degree level study (or equivalent)
• Evidence of ongoing professional development
• Masters degree or equivalent job-related experience or post grad calibre
• Qualification in oncology ILS/ALS
• Recognised teaching qualification
• Experience
• Significant post-registration nursing experience in oncology or speciality to be confident and competent in using the required skills to do the job.
• Current experience in managing the deteriorating oncology patient, including the safe transfer of patients.
• Significant experience in Clinical Management and leadership.
• Experience in a large complex organisation and/or NHS.
• Good understanding of the clinical and non-clinical aspects of an International service model.
• Success in achieving substantial organisation change and implementing highly complex projects.
• Experience of change initiatives within an operational and clinical team.
• Experience of managing projects involving clinicians and track record of successful engagement with clinical leaders.
• Skills Abilities/knowledge
• Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members.
• Knowledge and understanding of quality issues.
• Evidence of understanding the NHS policy.
• Computer Literacy (e.g. Microsoft Word and Outlook).
• Able to lead Root Cause Analysis investigations to facilitate staff in identifying and embedding areas for improvement in the provision of high quality and safe care.
• Able to manage multiple and complex projects including tracking of plans and actions.
• Able to present confidently and persuasively to small and large groups.
• Able to present complex information appropriately to the Trust’s Governance Committees.
• Ability to lead audit activities to assess and monitor the quality of care. Implement change based on the findings.
• Excellent organisational skills.
• Excellent written and verbal communication skills.
• Able to work flexibly as part of a team across all sites.
• Highly proficient in the use of standard office software packages.
• Ability to think innovatively in a work context.
• Other Requirements
• Flexibility to meet the needs of the service (e.g. shift work).
• Able to work on all Trust sites as required and to be flexible to meet the needs of the role.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.