Building Services Assistant (Building Bias)

The Estates Department operates and maintains energy and environmental resources, controls, electrical and mechanical services providing power, lighting, heating, and air conditioning to wards, outpatients, and operating theatres. Estates directly impacts patient welfare, frontline clinical care, infection prevention and control, and energy efficiency and sustainability across the Trust.

We have an exciting opportunity for a committed, highly self-motivated individual. The Royal Marsden is looking for a Building Services Assistant (Building Bias) to join the Estates Team in Chelsea. This is a highly valuable broad-ranging role, which will expose the Building Services Assistant to the whole range of Estates services including mechanical, electrical, building & energy control systems and project management.

The candidate must be highly proactive in developing their technical knowledge in all aspects of training and work undertaken, engage in active discussions about skills, techniques, methods, and approach to tasks in order to develop as a skilled professional. Behaviour at all times must be conducted in a professional manner and consistent with Trust Values.

• Be dynamic in their approach and flexible and adaptable to changing needs and priorities.
• Work proactively and support Maintenance Craftsman, Technicians, and Supervisors in delivering an optimised service.
• Undertake overtime including weekend work from time to time as required to meet service needs.
• Use their skills and opportunities in the role to enhance the service delivered by the Trust.
• Undertake continuous training, periodic assessments, and successfully pass competence checks to protect staff and Trust safety and minimise risks.

• Understand the workings of engineering services and systems in NHS/Trust premises, ensuring that they are maintained to a high standard and that all plant and equipment are utilised in a safe and efficient manner.
• Ensure any fault, defect or malfunction of plant, equipment or fabric of the trust buildings are speedily reported to the relevant supervisor/manager in order to affect appropriate repair.
• Identify and communicate defects and action plans to the supervisor by undertaking physical inspections, when undertaking normal course of duties and reviewing statutory inspection reports.
• Support the development of quality management processes and capture tasks undertaken in simple flow charts reflecting the steps and procedures used.

• Demonstrable experience within a maintenance environment.
• Able to use all tools and equipment.
• Demonstration of manual dexterity and a safe use of basic workshop hand tools.
• Experience of working in a Hospital Estates department using CAFM, ISO 9001 QMS, Operation & Maintenance Manuals, Building Management Systems.

• To work co-operatively with skilled colleagues and under the minimum of supervision.
• General knowledge in respect of engineering maintenance.
• Confirm commitment to complying with The Trust Values.
• A knowledge of the NHS, its structures and objectives and their application within the Trust.
• Knowledge of allied trades.
• Self-starter able to work with the minimum of supervision.
• Work under pressure.

• Well-developed interpersonal skills, honest, reliable and have confidence to communicate effectively at all levels.
• Able to prioritise work, versatile, confident and flexible in approach to work.
• Open to change.
• Ability to make sound judgements and act accordingly.
• Full awareness and understanding of Health and Safety legislation in respect of work function.
• To be physically fit and capable of meeting manual handling criteria.
• To be prepared to work at heights, adverse conditions i.e., heat, dirt, and cramped conditions.
• Demonstrate previous experience of being able to learn manual skills and put them into practice successfully and safely.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential.

Flu Vaccination – What We Expect of our Staff: At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.