Bank Health Care Support Worker

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden Hospital Cross Site Sutton / Chelsea Town Sutton / Chelsea Salary £17.03 - £18.77 per hour Salary period Hourly Closing 01/11/2026 23:59

Job overview

Are you highly motivated, enthusiastic, and forward thinking? Do you have excellent communication skills and aim to provide high quality patient focussed care? If so, we could have the perfect opportunity for you!

The Royal Marsden NHS Foundation Trust is one of the leading cancer centres in the world and has an international reputation for the care and treatment it provides. The Royal Marsden serves a local, regional, national, and international population from two hospital sites, Chelsea and Sutton.
You must have one year experience in an acute setting, must have completed the care certificate training and show evidence of enhanced engagement experience.

We are looking for candidates who are available Monday - Friday for day shifts predominantly.

Interviews will be held face to face on Monday the 9th and Tuesday the 10th November by appointment only.

Main duties of the job

To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.

To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities, and work autonomously under supervision of a registered nurse.

To work with the nursing team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

Successful candidates will be expected to undertake Enhance Engagement training, which will be provided by the Trust. This study day covers the importance of harm free care, the recognition and management of dementia, delirium and depression.

Working for our organisation

• Gain experience of supporting/providing services within one of the leading care providers in Europe.
• access to a diverse range of roles and opportunities to gain experience and further develop your career.
• Have the flexibility to work hours that suit you
• Weekly pay in arrears
• treated as an internal applicant if you want to apply for permanent jobs with us
• access to Bank worker NHS discounts and benefits
• access to training and development opportunities

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

These responsibilities will be carried out under the guidance of the shift co-ordinator.

To practice the Care Certificate and support junior staff to achieve the standards.

Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Measuring and recording patients’ height and weight.

Performing venepuncture and venous blood sampling. After training and assessment of competency.

Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW that has been ratified through NRRAC.

Assisting with nutrition where applicable e.g. assisting with menu completion, feeding assistance. Working closely with the ward host/hostess and housekeeper. Understanding the dietary needs of patients and utilise diet charts and fluid balance charts appropriately.

Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided and harm free care is monitored.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and

Greeting patients on their arrival to the department; orientating patients and ensuring they are made aware of single sex accommodation (e.g. toilets, changing rooms) where applicable.

Answering telephones and dealing with enquiries and or taking messages.

Admitting/discharging patients on the bed board in the absence of ward clerk.

Updating the kitchen/staff board on any changes to dietary needs of patients.

Clinical Responsibility

To practice the Care Certificate and support junior staff to achieve the standards.

Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Measuring and recording patients’ height and weight.

Performing venepuncture and venous blood sampling. After training and assessment of competency.

Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW that has been ratified through NRRAC.

Assisting with nutrition where applicable e.g. assisting with menu completion, feeding assistance. Working closely with the ward host/hostess and housekeeper. Understanding the dietary needs of patients and utilise diet charts and fluid balance charts appropriately.

Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided and harm free care is monitored.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and

Greeting patients on their arrival to the department; orientating patients and ensuring they are made aware of single sex accommodation (e.g. toilets, changing rooms) where applicable.

Answering telephones and dealing with enquiries and or taking messages.

Admitting/discharging patients on the bed board in the absence of ward clerk.

Updating the kitchen/staff board on any changes to dietary needs of patients.

Applicants must email a copy of the care certificate to Helen.Lavall@rmh.nhs.uk

Qualifications

• Completed Care Certificate
• Demonstrable experience of working in a healthcare setting
• Evidence of ongoing professional development
• NVQ in Health and Social Care Level 2, working towards Level 3

Experience

• Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
• Experience of working with computers (keyboard skills, data entry)
• Experience of working with oncology patients

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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