Royal Mail is seeking a Specialist Customer Operations Support in Wakefield. The role focuses on handling customer collection bookings, cancellations and service issues, using Excel-based analysis to support forecasts.
You will also undertake ad hoc floor tasks such as parcel checks and sampling as required. Working hours are 37 hours per week, typically Monday to Friday with some flexibility for evenings and weekends.
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Strategic Customer Operations Specialist in Wakefield employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding Β£55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.