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- Tasks: Lead a team to implement transformative changes in processing operations.
- Company: Dynamic organisation focused on innovative transformation strategies.
- Benefits: Competitive salary, generous leave, and comprehensive wellbeing support.
- Why this job: Make a real impact by driving change and enhancing operational efficiency.
- Qualifications: Experience in project management and strong stakeholder engagement skills.
- Other info: Opportunity for growth in a fast-paced, evolving environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This role is a temporary opportunity for up to 12 months. In this role you will:
Responsibilities
- Lead a team of Change Deployment Managers, deploying change throughout the processing pipeline.
- Support the execution of an integrated transformation plan in processing, working collaboratively with Processing Operations to customize to address specific requirements.
- Deploy core operational solutions across Processing Operations; these processes must in the short term deliver value and be aligned to future Operations Strategy.
- Be accountable for championing awareness, knowledge gain and desire for change through deployment packages and approaches to all end users/stakeholders.
- Work with processing teams, transformation, and project teams central programme experts to ensure that a detailed deployment plan is created with contingency/risk mitigation planning.
- Manage, engage, communicate, and consult with stakeholders across the deployment/project/revision — both internally and externally.
- Support the ongoing quality and routine maintenance of all delivery data sources and tools to ensure structural revision activity is efficient and accurate.
Skills and Qualifications
- Ability to coherently articulate how the project will deliver a coherent element(s) of the Integrated Transformation Plan.
- Ability to simultaneously manage a set of projects/revisions in various phases of deployment.
- Ability to manage activities of the project/revisions with multiple key stakeholders.
- Ability to utilise appropriate measurement tools to evaluate the ongoing progress and effectiveness of the work-stream/package.
- Proven use of programme management and change management methods, tools, and techniques.
- Ability to effectively engage, communicate and establish credibility with all levels of the organisation.
- Ability to work closely with the entire project and operational teams.
Experience
- Proven experience of delivering project work packages to time/cost/quality within an overall project.
- Proven experience of working in teams/virtual teams in dynamic environments.
- Proven experience of operating at middle management level.
Benefits
- Competitive salary, 27.5 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates.
- Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers – there are more than 800 offers to help you save on groceries, days out, holidays and household bills.
- Supportive and generous company sick pay.
- Your Wellbeing – 24/7 access to services and tools for physical and mental health, financial and social support. It’s free and for everyone.
- Available only to permanent employees.
Role details
Fixed Term, Full time Anglia Region requiring travel around CO, SS, RM and IG post code areas. You will be working in a dynamic and constantly changing environment to lead Deployment Support Managers to positively impact the deployment and realisation of the benefits of the National Processing plan, whilst educating, excite and orchestrate the changes across the processing pipeline with strong stakeholder influencing and leadership.
Next Steps
The next stage of the selection process will be a face-to-face interview consisting of competency-based and role-specific questions. We plan to hold interviews on 14th and 15th of October at Ilford Delivery Office.
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Transformation Change Lead (Up to 12 Months) employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Change Lead (Up to 12 Months)
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to their transformation initiatives. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences that showcase your project management and change management skills. We want to demonstrate how we’ve successfully led teams and managed stakeholders in dynamic environments.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. This can give us an edge in understanding what they value most in candidates and help us make connections that could lead to referrals.
✨Tip Number 4
Don’t forget to follow up! After the interview, send a thank-you email to express our appreciation for the opportunity. It’s a great way to reinforce our interest in the role and keep us top of mind as they make their decision.
We think you need these skills to ace Transformation Change Lead (Up to 12 Months)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the responsibilities of the Transformation Change Lead role. We want to see how you can lead change and manage projects effectively!
Showcase Your Skills: Don’t forget to emphasise your skills in project management and stakeholder engagement. Use specific examples from your past experiences that demonstrate your ability to deliver results and work collaboratively with teams.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Mail
✨Know Your Transformation Plan
Make sure you can clearly articulate how your experience aligns with the Integrated Transformation Plan. Be ready to discuss specific examples of how you've successfully delivered project work packages in the past, and how those experiences can contribute to the role.
✨Engage with Stakeholders
Prepare to demonstrate your ability to manage and communicate with multiple stakeholders. Think of examples where you've effectively engaged with different teams or departments, and be ready to share how you navigated any challenges that arose.
✨Showcase Your Change Management Skills
Familiarise yourself with various change management methods and tools. Be prepared to discuss how you've applied these in previous roles, especially in dynamic environments, and how you plan to champion awareness and knowledge gain in this new position.
✨Demonstrate Project Management Prowess
Highlight your experience in managing projects across various phases of deployment. Bring examples that showcase your ability to use measurement tools to evaluate progress and effectiveness, as well as how you’ve handled risk mitigation in past projects.