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- Tasks: Lead the transformation of HR systems and enhance employee experience through innovative solutions.
- Company: Join Royal Mail, a trusted name in logistics, committed to innovation and inclusivity.
- Benefits: Competitive salary, car allowance, healthcare, generous leave, and 15% annual bonus potential.
- Why this job: Be at the forefront of HR change and shape the future of work at Royal Mail.
- Qualifications: Experience with HR platforms like ServiceNow and strong stakeholder engagement skills required.
- Other info: Hybrid role with excellent career growth and a supportive company culture.
The predicted salary is between 36000 - 60000 £ per year.
This is a hybrid role with a requirement to attend the Sheffield Pond Street office (S986HR). Royal Mail is embarking on a major ERP transformation that will reshape how we work over the coming years. Our aim is to design simple, user-friendly systems and processes that work anytime, anywhere, on any device, reducing complexity, building trust, and driving meaningful change across the organisation. As part of this transformation, we are introducing a new HR Employee Portal, which will be at the forefront of HR change across the business. This is your opportunity to play a key role in a project that will redefine the employee experience and support the future of Royal Mail.
About The Role
Reporting to the HRIS Manager, you will shape the Employee Portal roadmap to deliver a seamless user experience, improve efficiency through automation, and enable data-driven decisions and future AI innovation. You will also:
- Define and own the Employee Portal strategy and roadmap aligned to HR priorities.
- Act as the key link between technical teams, stakeholders and partners.
- Oversee design, development, testing, release and ongoing maintenance of new features.
- Drive automation, workflows and self-service to improve efficiency and reduce costs.
- Lead change initiatives to promote adoption, engagement and training.
- Build strong relationships across senior leadership, IT and suppliers.
- Ensure platform quality, governance, compliance and manage vendor relationships.
About You
To thrive in this role, you will bring:
- Proven experience as an HR Platform or Product Owner with people management skills.
- Hands-on experience with HR platforms such as ServiceNow, Salesforce or similar.
- Expertise in platform upgrades, release cycles and operational governance.
- Strong leadership, stakeholder management and communication skills.
- Experience in large-scale transformations and enterprise deployments.
- Background in HRIT operations, digital transformation or enterprise architecture.
- Track record of delivering platform improvements aligned to business strategy, including customer experience and automation.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
- Supportive and generous company sick pay.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
Next Steps
The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.
At Royal Mail Group, we value trust and our people. We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: Sunday 8th February. Please note, this advert may close early if the appropriate number of applications has been reached.
Platform Owner in Sheffield employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Owner in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Royal Mail's values, recent projects, and their approach to HR transformation. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for those competency-based questions by thinking of specific examples from your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge in the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the exciting changes at Royal Mail.
We think you need these skills to ace Platform Owner in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with HR platforms like ServiceNow. We want to see how your skills align with the role of Platform Owner, so don’t hold back on showcasing your relevant achievements!
Showcase Your Stakeholder Skills: Since this role involves a lot of collaboration, it’s crucial to demonstrate your stakeholder engagement skills. Share examples of how you've built strong relationships in previous roles, as this will resonate well with us at Royal Mail.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the best fit for the position. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Mail
✨Know Your Platform Inside Out
Make sure you have a solid understanding of HR platforms like ServiceNow. Brush up on their features, benefits, and how they can improve user experience. This knowledge will help you articulate your vision for the Employee Portal during the interview.
✨Prepare for Competency Questions
Since the interview will include competency-based questions, think of specific examples from your past experiences that demonstrate your skills in stakeholder management, product delivery, and leading change initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
As a Platform Owner, you'll need strong leadership abilities. Be ready to discuss how you've successfully led teams or projects in the past. Highlight any experiences where you’ve driven automation or improved efficiency, as these are key aspects of the role.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street. Engage with your interviewers by asking insightful questions about the company’s transformation goals and how the Employee Portal fits into that vision. This shows your genuine interest and helps build a connection.
