Senior Reward Manager

Overview: Permanent, full time. Location: London (Farringdon). This is a hybrid role, with an expectation to work onsite 2 days per week as a minimum. Royal Mail offers a competitive package including a car allowance, comprehensive healthcare, a bonus potential, annual leave, and a company pension.

At Royal Mail, we’re proud to connect communities and deliver for the nation. We’re looking for a Senior Reward Manager to join our Reward Centre of Excellence. In this role, you’ll provide expert advice on all aspects of reward, lead key reward projects, and ensure our approach helps attract and retain the best talent. You’ll connect business challenges to innovative reward solutions and play a vital role in delivering our people strategy.

What You’ll Do:

• Be a trusted partner to HR and operational leaders on all reward matters.
• Lead major projects from design to delivery – including salary range reviews and sales compensation effectiveness.
• Develop and implement incentive schemes, including the design work, costing, metric selection and communication.
• Manage annual pay review processes and recommend pay budgets for unionised and non-unionised groups.
• Work closely with the Performance Manager to ensure a strong link between reward and performance, including bonus design and allocation.
• Oversee job grading and evaluation processes, ensuring consistency and simplicity.
• Identify opportunities to enhance our reward offering and stay up to date with market trends.
• Provide leadership and guidance to team members, supporting their development and progression.

You’ll bring:

• Commercial and financial acumen, with experience working in large, complex organisations.
• Senior-level understanding of reward practices, including fixed and variable compensation.
• Strong knowledge of compensation practices, market trends, and regulatory requirements.
• Experience working in unionised environments (highly desirable).
• Professional standard of analysis and presentation skills.
• Effective and engaging business partnering across both HR and non-HR functions.
• Strong attention to detail and numeracy skills.
• Excellent communication and influencing skills.
• The ability to build strong relationships and work collaboratively.
• Experience designing incentive schemes and managing pay review processes.

Extra Benefits:

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
• Discounts and offers - there are more than 800 offers to help you save on groceries, days out, holidays and your household bills.
• Supportive and generous company sick pay.
• Your Wellbeing - 24/7 access to services and tools for physical and mental health, financial and social support and advice.

Next Steps:

The next stage of the selection process will be a face-to-face/virtual interview consisting of competency-based and role-specific questions. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

Closing Date: Thursday 22 January 2026. Please note, this advert may close early if the appropriate number of applications has been reached.