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- Tasks: Lead business analysis for major SAP/ERP projects and shape best-practice solutions.
- Company: Join Royal Mail, a leader in technology transformation with a collaborative culture.
- Benefits: Competitive salary, car allowance, healthcare, 18% bonus potential, and generous leave.
- Why this job: Be part of a massive tech transformation and make a real impact on the future.
- Qualifications: Experience in complex tech or ERP programmes and strong analytical skills.
- Other info: Inclusive environment with support for diverse communities and excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates.
Permanent, Full time Hybrid Working London Farringdon x3 days a week.
Royal Mail is delivering the biggest technology transformation in its history. Our Future ERP programme—spanning Finance, HR and Commercial—is replacing every major back‑office system and moving us to SAP S/4HANA and BRIM. The Commercial workstream is the largest and most complex, modernising how we price, bill, manage revenue, and bring products to market.
What You’ll Do
- Lead end‑to‑end business analysis for major SAP/ERP workstreams.
- Run workshops, map processes, define requirements, and ensure full traceability.
- Work closely with SAP S/4HANA and BRIM teams to shape best‑practice solutions.
- Assess change impacts and support business readiness, testing, and go‑live.
- Build strong relationships across Commercial, Technology, and supplier teams.
- Coach other BAs and help drive consistent, high‑quality delivery.
What You’ll Bring
- Experience delivering analysis on complex tech or ERP programmes.
- Strong skills in process mapping, requirements engineering, data analysis, and acceptance criteria.
- Confident facilitator with excellent documentation and stakeholder management skills.
- Experience in Agile and Waterfall environments.
- Hands‑on, proactive, and comfortable working across multiple workstreams.
- SAP, BRIM, or large‑scale ERP experience is highly desirable.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
- Supportive and generous company sick pay.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life.
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.
At Royal Mail Group, we value trust and our people. We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals.
As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: 23rd February 2026. Please note, this advert may close early if the appropriate number of applications has been reached.
Senior Business Analyst employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst
✨Tip Number 1
Get to know the company inside out! Research Royal Mail's Future ERP programme and understand their goals. This will help you tailor your responses during the interview and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Prepare for competency-based questions by thinking of examples from your past experiences that highlight your skills in business analysis, process mapping, and stakeholder management. We want you to shine!
✨Tip Number 3
Don’t forget to ask questions! Interviews are a two-way street, so prepare some thoughtful questions about the role, team dynamics, or the Future ERP programme. This shows you're engaged and keen to learn more.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you, so don’t hesitate to reach out if you need any help along the way.
We think you need these skills to ace Senior Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with SAP, ERP programmes, and any relevant skills in process mapping and data analysis. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our Future ERP programme. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact. We’re keen to see how you’ve led successful projects or improved processes in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Royal Mail
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of SAP S/4HANA and BRIM. Understand how these systems work and be ready to discuss their impact on business processes. This will show that you're not just familiar with the technology, but that you can also lead discussions on best practices.
✨Prepare for Competency Questions
Since the interview will include competency-based questions, think of specific examples from your past experiences that demonstrate your skills in process mapping, requirements engineering, and stakeholder management. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Facilitation Skills
As a Senior Business Analyst, you'll need to run workshops and facilitate discussions. Be prepared to share examples of how you've successfully led workshops in the past, including any challenges you faced and how you overcame them. This will highlight your confidence and ability to engage stakeholders.
✨Build Rapport with Interviewers
Remember, building strong relationships is key in this role. During the interview, try to connect with your interviewers by asking insightful questions about their experiences and the team dynamics. This will not only make you more memorable but also demonstrate your interpersonal skills.