Royal Mail in London is seeking a Product Owner to own the roadmap and backlog for Salesforce Service Cloud, empowering thousands of customer service colleagues who support millions of customers each year.
You'll collaborate with operations, technology and transformation partners to simplify processes, deliver AI-enabled features, and drive measurable improvements in agent effectiveness and customer outcomes across the UK.
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Product Owner – Salesforce Service Cloud (Hybrid, London) employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
