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- Tasks: Collect and deliver parcels while providing excellent customer service.
- Company: Join Parcelforce Worldwide, a leading express parcel delivery company.
- Benefits: Competitive pay, paid overtime, holiday allowance, and medical cover.
- Why this job: Be part of a proud brand that delivers more than just parcels.
- Qualifications: Full UK driving licence and ability to lift parcels up to 30 kg.
- Other info: Great career development opportunities in a supportive team environment.
Royal Mail is something special, a well‑loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Contract Type: Permanent
Working hours: 17 hours part‑time (opportunity for overtime). Typical attendance: Saturday 08:15‑17:15 and Sunday 08:15‑16:15.
Location: Parcelforce Worldwide, 13 Trusham Road, Marsh Barton Industrial Estate, Exeter, EX2 8RL
Starting salary: £24,268 (£12.23 p/h). After 6 months: £26,758 (£13.49 p/h). Plus: £824 annual allowance (pro rata). Total package: up to £30,000 per year, including excellent benefits (based on a 38‑hour week + overtime).
What you’ll do:
- Organise parcels and plan your route
- Carry out vehicle safety checks
- Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery
What’s in it for you:
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday & £6.38 hourly on Sunday, applied to contracted hours worked on a Saturday after 06:00 and Sunday between 00:01 – 23:59)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Who we’re looking for:
- A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30 kg
- Friendly, reliable, and customer‑focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company
About us: Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Interested? Complete our short online application today.
Inclusion and Equality: Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Parcelforce Collection & Delivery Driver - Part Time employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcelforce Collection & Delivery Driver - Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parcelforce and Royal Mail. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for drivers and prepare your answers. You might be asked about your driving experience or how you handle customer service situations. Practising your responses can help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your skills! If you have any relevant experience, like working in delivery or customer service, make sure to highlight that during your interview. Share specific examples of how you've gone above and beyond for customers or handled tough situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Parcelforce Collection & Delivery Driver - Part Time
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention your driving experience and customer service skills, as these are key for the Parcelforce role!
Check Your Details: Before hitting that submit button, double-check all your details. Typos or missing information can slow down the process, and we want to get to know you as quickly as possible!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick, easy, and ensures your application goes straight to us for review!
How to prepare for a job interview at Royal Mail
✨Know Your Routes
Familiarise yourself with the local area and potential delivery routes. Being able to discuss how you would plan your route efficiently during the interview shows that you’re proactive and understand the role's demands.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role involves interacting with customers, demonstrating your friendly and reliable nature will make a great impression.
✨Highlight Your Driving Experience
Make sure to mention your driving experience and any relevant qualifications. Discussing your full manual UK driving licence and your ability to handle parcels safely will reassure them of your capability.
✨Be Ready for Practical Questions
Expect questions about vehicle safety checks and parcel handling. Brush up on these topics so you can confidently explain how you would ensure safety and efficiency in your daily tasks.
