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- Tasks: Plan delivery routes and collect/deliver parcels to customers.
- Company: Join Parcelforce Worldwide, a leading UK express parcel delivery service.
- Benefits: Enjoy medical care, driving allowances, bonuses, and a company pension scheme.
- Why this job: Be part of a friendly team with career growth opportunities and excellent benefits.
- Qualifications: Must have a full UK manual driving licence and be able to lift parcels up to 30kg.
- Other info: Transparent interview process with questions provided in advance.
The predicted salary is between 24210 - 30000 £ per year.
Royal Mail is something special, a well‑loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Job ref: 334745
Contract type: Permanent
Working hours: 38 hours per week (Full time)
Schedule: Wednesday to Friday 07:45‑17:45, Saturday 07:00‑15:00
Location: Parcelforce Worldwide Liverpool, Huyton Industrial Estate, Liverpool, L36 6BP
Starting salary: £24,268 (≈£12.23 /h) & After 6 months: £26,758 (≈£13.49 /h)
Benefits: £824 annual allowance (pro rata), night shift allowance.
What you’ll do
- Organise parcels and plan your route.
- Carry out vehicle safety checks.
- Collect and deliver parcels to households and businesses, providing excellent customer service with every delivery.
What’s in it for you
- Weekly driving allowance (£25.95) and bonus (up to £16).
- Paid overtime available and weekend premiums (£4.26 hourly on Saturday after 06:00 and £6.38 hourly on Sunday).
- Excellent company pension.
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days.
- Medical cover (including eye and dental care).
- Free uniform and exclusive staff discounts.
- Real career development opportunities.
Who we’re looking for
- Full manual UK driving licence (Cat B up to 3.5 tonnes), registered to your current address, with no more than 6 penalty points.
- Ability to lift and carry parcels up to 30 kg.
- Friendly, reliable, and customer‑focused.
- Comfortable working independently and happy to support your team.
- Looking for a stable career in an ambitious and growing company.
About us
Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Interested? Complete our short online application today.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
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Parcelforce Collection & Delivery Driver employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcelforce Collection & Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area of Liverpool, especially the routes and traffic patterns. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills during the interview. Think of examples where you've gone the extra mile for customers, as this aligns perfectly with Parcelforce's values.
✨Tip Number 3
Prepare to discuss your experience with vehicle safety checks and maintenance. Being knowledgeable about these aspects will highlight your responsibility and reliability as a driver.
✨Tip Number 4
Since Parcelforce values teamwork, be ready to share examples of how you've successfully worked in a team environment. This will show that you can build good relationships with colleagues, which is crucial for this role.
We think you need these skills to ace Parcelforce Collection & Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and customer service. Emphasise any previous roles that involved delivery or logistics, and showcase your ability to handle parcels up to 30kg.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Parcelforce. Mention your proactive attitude, team player mentality, and commitment to excellent customer service. Use specific examples to demonstrate these qualities.
Highlight Your Driving Experience: Clearly state your full UK manual driving licence details in your application. If you have a clean licence or minimal penalty points, make sure to mention this as it aligns with their requirements.
Prepare for the Interview: Since Parcelforce provides interview questions in advance, take the time to prepare thoughtful responses. Use the opportunity to showcase your problem-solving skills and how you would handle various delivery scenarios.
How to prepare for a job interview at Royal Mail
✨Know Your Route
Familiarise yourself with the Liverpool area and potential delivery routes. Being able to discuss your approach to planning efficient routes will show your proactive nature and understanding of the role.
✨Demonstrate Customer Focus
Prepare examples of how you've gone the extra mile for customers in previous roles. This will highlight your commitment to excellent service, which is crucial for a Collection and Delivery Driver.
✨Showcase Teamwork Skills
Be ready to discuss how you work well within a team. Parcelforce values collaboration, so sharing experiences where you've successfully worked with others will resonate well with the interviewers.
✨Highlight Safety Awareness
Since safety checks on vehicles are part of the job, be prepared to talk about your experience with vehicle maintenance and safety protocols. This shows that you take responsibility seriously.