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- Tasks: Drive and deliver parcels, ensuring customer satisfaction and safety checks.
- Company: Join Parcelforce Worldwide, a leading express parcel delivery service in the UK.
- Benefits: Enjoy competitive pay, medical care, career development, and corporate discounts.
- Why this job: Be part of a friendly team with a focus on trust and customer care.
- Qualifications: Must have a full UK manual driving licence and be able to lift parcels up to 30kg.
- Other info: Transparent interview process with questions provided in advance.
The predicted salary is between 24210 - 30000 £ per year.
Royal Mail is something special, a well‑loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Job ref: 334742
Contract Type: Permanent
Working hours: 38 Full time hours per week with opportunity for overtime. Typical attendance is Wed to Fri working between 07:00 and 17:00, and Saturday working between 06:00 and 14:00
Location: Parceforce Worldwide Stoke LD, Unit G Lymedale Park, Newcastle Under Lyme, ST5 9QH
Starting salary: £24,268 (£12.23 p/h)After 6 months: £26,758 (£13.49 p/h)
Plus: £824 annual allowance (pro rata)
Total package: up to £30,000 per year, including excellent benefits (based on a 38-hour week + overtime)
Join Parcelforce Worldwide as a Collection & Delivery Driver
At Parcelforce Worldwide, it’s not just what we do, it’s how we do it that matters. You’ll be part of a dedicated team, supporting a growing business and exceeding customer expectations every day.
What you’ll do:
- Organise parcels and plan your route
- Carry our vehicle safety checks
- Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery
What’s in it for you:
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday & £6.38 hourly on Sunday, applied to contracted hours worked on a Saturday after 06:00 and Sunday between 00:01 – 23:59)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Who we’re looking for:
- A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30kg
- Friendly, reliable, and customer-focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company
About us Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Interested? Complete our short online application today.
Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
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Parcelforce Collection & Delivery Driver employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcelforce Collection & Delivery Driver
✨Tip Number 1
Familiarise yourself with the Parcelforce service and its values. Understanding their commitment to customer satisfaction and teamwork will help you align your responses during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare to discuss your driving experience in detail. Since a clean driving record is preferred, be ready to explain any points on your licence and how you've maintained safe driving practices in the past.
✨Tip Number 3
Highlight your physical fitness and ability to handle parcels weighing up to 30kg. You might want to share examples of previous roles where you had to lift or carry heavy items, demonstrating your capability for the job.
✨Tip Number 4
Since Parcelforce values trust and transparency, prepare to ask insightful questions about the company culture and team dynamics. This shows your genuine interest in being part of their supportive environment.
We think you need these skills to ace Parcelforce Collection & Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Collection & Delivery Driver. Emphasise your driving experience, customer service skills, and ability to handle parcels up to 30kg.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work for Parcelforce Worldwide and how you can contribute to their team.
Highlight Your Driving Licence: Clearly state your full UK manual driving licence details in your application. If you have a clean licence or minimal penalty points, make sure to mention this as it is a key requirement for the role.
Prepare for the Interview: Since Parcelforce provides interview questions in advance, take the time to prepare thoughtful responses. Use examples from your past experiences that demonstrate your reliability, teamwork, and customer service skills.
How to prepare for a job interview at Royal Mail
✨Know Your Route
Familiarise yourself with the Stoke-on-Trent area and potential delivery routes. Being able to discuss your approach to planning efficient routes will show your proactive nature and understanding of the role.
✨Demonstrate Customer Focus
Prepare examples of how you've gone the extra mile for customers in previous roles. Parcelforce values excellent customer service, so showcasing your ability to build relationships and exceed expectations will set you apart.
✨Highlight Safety Awareness
Be ready to discuss your experience with vehicle safety checks and road safety regulations. Showing that you prioritise safety not only protects you but also reflects well on the company.
✨Showcase Team Spirit
As a Collection and Delivery Driver, teamwork is essential. Prepare to share instances where you've collaborated effectively with colleagues to achieve common goals, demonstrating your ability to be a brilliant team player.
