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- Tasks: Organise and deliver parcels while providing top-notch customer service.
- Company: Join Parcelforce Worldwide, a leading express parcel delivery company under Royal Mail.
- Benefits: Enjoy competitive pay, excellent pension, medical cover, and staff discounts.
- Other info: Great career development opportunities in a supportive and inclusive environment.
- Why this job: Be part of a trusted brand that delivers pride and purpose in every parcel.
- Qualifications: Full UK driving licence and ability to lift parcels up to 30kg.
The predicted salary is between 24268 - 30000 £ per year.
Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Job Ref: 331821
Contract Type: Permanent
Working hours: 38:00 Full time hours per week with opportunity for overtime. Typical attendance is Tuesday
– Saturday 10:00
– 18:00
Location: Parcelforce Worldwide London SW LD
– London South West Depot 4-6 Wealdstone Road, Sutton, SM3 9QN
Starting salary: £24,268 (£12.23 p/h)
After 6 months: £26,758 (£13.49 p/h)
Plus:
– £824 annual allowance (pro rata)
– Nightshift allowance
Total package: up to £30,000 per year, including excellent benefits (based on a 38-hour week + overtime)
What you’ll do:
- Organise parcels and plan your route
- Carry our vehicle safety checks
- Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery
What’s in it for you:
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday & £6.38 hourly on Sunday, applied to contracted hours worked on a Saturday after 06:00 and Sunday between 00:01 – 23:59)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Who we’re looking for:
- A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30kg
- Friendly, reliable, and customer-focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company.
About us
Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Interested? Complete our short online application today.
Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
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Parcelforce Collection & Delivery Driver employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcelforce Collection & Delivery Driver
✨Tip Number 1
Get to know the company! Research Parcelforce and Royal Mail, their values, and what they stand for. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and driving experience. Think of specific examples from your past that highlight your skills and reliability as a driver.
✨Tip Number 3
Dress the part! Even though it’s a driving job, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it’s super easy and straightforward, so why not give it a go?
We think you need these skills to ace Parcelforce Collection & Delivery Driver
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your full manual UK driving licence and any relevant driving experience in your application. We want to see that you’re comfortable behind the wheel and ready to handle those parcels with care!
Customer Service is Key: Since you'll be delivering parcels to customers, it’s important to showcase your friendly and reliable nature. Share examples of how you've provided excellent customer service in the past – we love to see that!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: Don’t forget to complete your application through our website! It’s the easiest way for us to receive your details and get you started on your journey with Parcelforce. We can’t wait to hear from you!
How to prepare for a job interview at Royal Mail
✨Know Your Route
Familiarise yourself with the area you'll be working in. Understanding local streets and potential delivery challenges can help you answer questions about route planning confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about delivering a great experience.
✨Demonstrate Reliability
Be ready to discuss your punctuality and reliability. Share instances where you've shown commitment, whether it’s arriving on time or managing your responsibilities effectively.
✨Highlight Teamwork and Independence
This job requires both teamwork and the ability to work independently. Prepare to talk about how you balance these aspects, perhaps by sharing experiences from previous jobs where you collaborated with others while also taking initiative.