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- Tasks: Plan delivery routes and collect/deliver parcels to customers.
- Company: Join Parcelforce Worldwide, a leading express parcel delivery service in the UK.
- Benefits: Enjoy medical care, driving allowance, bonuses, and a company pension scheme.
- Why this job: Be part of a friendly team, with opportunities for career growth and a supportive culture.
- Qualifications: Must have a full UK manual driving licence and be able to lift parcels up to 30kg.
- Other info: Applications close once the maximum number is reached; we value diversity and encourage all backgrounds.
The predicted salary is between 24210 - 30000 £ per year.
Parcelforce Collection & Delivery Driver
Job details
- Posting date: 25 September 2025
- Salary: Not specified
- Additional salary information: £24,268-26,758 per annum
- Hours: Full time
- Closing date: 25 October 2025
- Location: Basingstoke, RG22 6HY
- Company: Royal Mail
- Job type: Permanent
- Job reference: 330772-43676877
Summary
Royal Mail is something special, a well-loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Job ref: 330772 • Contract Type: Permanent • Working hours: 38 hours per week with overtime opportunity • Typical attendance: Thursday – Monday 07:15 – 17:15 (up to 2.5 hours of scheduled attendance per day) • Location: Parcelforce Worldwide Basingstoke, Unit B3 Grafton Way, Basingstoke RG22 6HY • Starting salary: £24,268 (£12.23 p/h) • After 6 months: £26,758 (£13.49 p/h)
Plus:
- £824 annual allowance (pro rata)
- Nightshift allowance
Total package: up to £30,000 per year, including excellent benefits (based on a 38-hour week + overtime)
Join Parcelforce Worldwide as a Collection & Delivery Driver. At Parcelforce Worldwide, it\’s not just what we do, it\’s how we do it that matters. You\’ll be part of a dedicated team, supporting a growing business and exceeding customer expectations every day.
What you\’ll do:
- Organise parcels and plan your route
- Carry our vehicle safety checks
- Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery
What\’s in it for you:
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday & £6.13 hourly on Sunday, applied to contracted hours worked on a Saturday after 06:00 and Sunday between 00:01 – 23:59)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Who we\’re looking for:
- A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30kg
- Friendly, reliable, and customer-focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company
About us
Parcelforce Worldwide is one of the UK\’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
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Parcelforce Collection & Delivery Driver employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcelforce Collection & Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes in Basingstoke. Knowing the streets and shortcuts can help you stand out during the interview, showing your commitment to efficient deliveries.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone the extra mile for customers in previous roles. This will resonate well with Parcelforce's focus on building good relationships.
✨Tip Number 3
Highlight your ability to work as part of a team. Share experiences where collaboration led to successful outcomes, as teamwork is essential in this role.
✨Tip Number 4
Be ready to discuss your driving experience and safety practices. Since you'll be responsible for vehicle checks and safe driving, showcasing your knowledge in these areas will strengthen your application.
We think you need these skills to ace Parcelforce Collection & Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Parcelforce Collection & Delivery Driver position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving or delivery experience, especially if you have worked in a similar role. Mention your ability to handle parcels up to 30kg and your clean driving record.
Showcase Your Soft Skills: Parcelforce values friendly and proactive team players. Use your application to demonstrate your interpersonal skills and ability to build relationships with customers. Provide examples of how you've gone the extra mile in past roles.
Prepare for the Interview: Since Parcelforce provides interview questions in advance, take the time to prepare thoughtful responses. Practice answering questions related to customer service, teamwork, and safety checks to showcase your suitability for the role.
How to prepare for a job interview at Royal Mail
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Collection & Delivery Driver. Familiarise yourself with the daily tasks, such as planning delivery routes and conducting vehicle safety checks, so you can discuss how your skills align with these duties.
✨Showcase Your Customer Service Skills
As this role involves interacting with customers, be prepared to share examples of how you've gone the extra mile in previous jobs. Highlight your friendly and proactive nature, which is essential for building good relationships.
✨Demonstrate Your Physical Capability
Since you'll be lifting and carrying parcels weighing up to 30kg, it's important to convey your physical readiness for the job. You might want to mention any relevant experience that showcases your ability to handle physical tasks.
✨Prepare for Common Interview Questions
Take advantage of the fact that Parcelforce provides interview questions in advance. Prepare thoughtful responses that reflect your understanding of the company’s values and how you can contribute to their mission of excellent customer service.
