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- Tasks: Deliver parcels and brighten customers' days while using route-planning tech.
- Company: Join the iconic Royal Mail team in North Shields.
- Benefits: Earn £13.06 per hour, enjoy paid overtime, and receive 22.5 days holiday.
- Other info: Opportunities for career development and excellent family-friendly support.
- Why this job: Be part of a team that makes billions of deliveries possible, rain or shine.
- Qualifications: Must have a full UK manual driving licence and great customer service skills.
336718
Location: North Tyneside Delivery Office, NE29 8YY
Job type: Permanent contract
Hours: 29.00 hours per week, working 5 days across Monday – Sunday, working between 14:00 and 20:00. Due to operational demand, Saturday and Sunday work may be required, Saturday on local rota/plan and Sunday hours between 11:00 and 17:00.
As a parcel delivery driver you will be part of a team of multi‑drop drivers delivering parcels in the assigned area and ensuring customers’ days are brighter. Your responsibilities include driving, delivering, prepping your van and workload, using route‑planning technology, and interacting positively with customers.
A Bit About You
- Upbeat, self‑motivated and thrive whilst working independently
- Organised, punctual with great initiative
- Committed to the delivery of great customer service
- Comfortable interacting with customers, acting as a positive ambassador for Royal Mail
- Happy to work in the afternoon and early evenings
- Enjoy a multi‑drop driving role, delivering parcels across the week in the assigned area
- Possess a full UK manual driving licence with no more than 6 penalty points
What We Do For You
- A guaranteed hourly rate of £13.06 per hour (paid monthly and adjusted to your working hours)
- Paid overtime, with an enhanced rate of x1.25 for any hours worked over 40 hours a week
- 22.5 days holiday, rising with length of service (adjusted to your working hours if below 40 hours a week)
- Full uniform provided
- Company pension scheme with competitive contribution rates
- Lots of opportunity to develop a career, including trainee manager roles and apprentice schemes
- Excellent family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Your wellbeing – 24/7 free access to services and tools to help support physical and mental health, including financial and social support and advice
- Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
- Free stamps at Christmas
Please note: For candidate search purposes, roles offering between 35-40 hours per week are listed as full‑time. However, any role under 40 hours per week will be classified as part‑time in the employment contract.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
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Parcel Delivery Driver employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcel Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Royal Mail. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and how you handle challenges on the road. We want you to feel confident when it’s time to shine!
✨Tip Number 3
Dress the part! Even though you’re applying for a driving role, showing up smartly dressed can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Royal Mail positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your commitment to great customer service!
We think you need these skills to ace Parcel Delivery Driver
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Parcel Delivery Driver role. Mention your customer service experience and any relevant driving history to catch our eye!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use bullet points if it helps to make your qualifications stand out. Remember, clarity is key!
Apply Through Our Website: Don’t forget to hit that apply button on our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Royal Mail
✨Know Your Route
Familiarise yourself with the area you'll be delivering in. Use mapping tools to plan your routes ahead of time. This shows that you’re proactive and can handle the multi-drop aspect of the job efficiently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role involves interacting with customers, demonstrating your ability to brighten their day will set you apart.
✨Be Punctual and Organised
Arrive on time for your interview and bring any necessary documents. Being organised reflects your ability to manage your workload effectively, which is crucial for a delivery driver.
✨Emphasise Your Independence
Highlight your self-motivation and ability to work independently. Share experiences where you thrived without direct supervision, as this aligns with the role's requirements.