Royal Mail is seeking a Customer Operations Support Manager to cover delivery operations across the TQ postcode area. You’ll lead a frontline team, ensuring smooth delivery services while the permanent manager is on annual leave, with a focus on reliability and customer satisfaction.
You’ll help maintain resilience, build trust with customers, and support the transformation from a letters business to a parcels business as Royal Mail continues its wider strategic changes.
Operations Delivery Lead – Customer Support employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
