Royal Mail is seeking a Lead Customer Operations Manager at Newport to lead a team of Customer Operations Managers, driving performance across a balanced scorecard and delivering transformational changes. You will coordinate resources, coach your team, and ensure safety tasks and fleet management are completed to meet targets.
This role focuses on delivering excellent doorstep service and leading a high-performing, inclusive team.
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Head of Customer Operations & Delivery in Newport employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
