Royal Mail Maidstone Delivery Office is seeking a Lead Customer Operations Manager to guide a team of Customer Operations Managers, drive transformational change, and deliver results on the balance scorecard.
You will manage external stakeholders, produce weekly resourcing plans, and lead the delivery team to ensure on-time deliveries while promoting an inclusive, high-performing culture.
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Head of Customer Operations & Transformation in Maidstone employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
