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- Tasks: Lead product teams to deliver innovative mobile solutions for Royal Mail.
- Company: Join Royal Mail, a leading UK company transforming its digital platforms.
- Benefits: Competitive salary, bonus potential, 25 days leave, and pension.
- Why this job: Make a real impact on technology that supports millions of customers.
- Qualifications: Experience in product leadership and cloud-based solutions required.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
The predicted salary is between 43200 - 72000 £ per year.
Royal Mail is undergoing one of the most significant technology and operational transformations in its history — and we’re looking for a Lead Product Owner to play a pivotal role in shaping the future of our digital platforms. This is a senior leadership role with end‑to‑end accountability for delivering strategic, high‑impact products across Technology and, where required, across Business units. You will lead cross‑functional Agile teams to design, build and deliver innovative PDA and mobile products that directly support Royal Mail Operations. If you thrive in complex environments, enjoy solving large‑scale operational challenges, and want to influence the direction of a national organisation, this is a rare opportunity to make a meaningful impact.
What You’ll Be Doing
- Lead large platform product teams to deliver both Tech‑for‑Business and Tech‑for‑Tech initiatives.
- Own and shape product roadmaps, ensuring alignment with strategic priorities.
- Design, prioritise and deliver product backlogs in an iterative Agile environment.
- Ensure PDA and mobile products align with wider RMG strategic initiatives.
- Review and approve work delivered by Technical Product Owners and Business Analysts.
- Assess prototypes, manage technical debt and evaluate feasibility of new features.
- Remove blockers by collaborating with engineering teams, partners and suppliers.
- Ensure solutions are secure, scalable, cost‑effective and compliant with best practice and regulatory standards (e.g., FinOps, security, compliance).
- Identify and drive cost optimisation opportunities across the platform.
- Work closely with architects and engineers on solution design.
- Coordinate dependencies across product domains and identify external impacts.
- Forecast and manage product budgets, including re‑forecasting where required.
- Recruit, mentor and develop Product Owners and Business Analysts.
- Be accountable for benefits realisation, delivery performance and change management.
- Track product performance using KPIs and user feedback to drive continuous improvement.
- Manage commercial activity, shifting priorities and feature changes across the domain.
- Stay ahead of industry trends and champion early adoption where it adds value.
- Monitor and improve compliance with contractual obligations across RMG and third‑party suppliers.
About the Platform
You will oversee multiple mobile products (both business‑led and tech‑led) with a combined budget of £3–5m, managing 4–6 Product Owners across technology and business teams.
What You’ll Bring
We’re looking for a seasoned product leader with experience delivering enterprise‑scale products in complex environments. You will have:
- A software engineering background to guide teams on technical impact, architecture and troubleshooting.
- Strong hands‑on experience with cloud‑based PaaS/SaaS solutions, including APIM, Azure Service Bus, Cosmos DB and other Azure services.
- Experience with automated deployments, feature flagging and modern DevOps practices.
- Deep understanding of cloud architecture, cloud optimisation and secure engineering practices.
- UX/UI design awareness and experience working on cross‑platform mobile and handheld enterprise devices.
- Proven experience engaging with operations and business stakeholders to translate demand into product backlogs.
- Experience leading Tech‑for‑Tech initiatives, including platform migrations and upgrades.
- A track record of delivering cloud‑based mobile products at scale.
- Strong Agile and DevOps Ways of Working, including backlog management and release planning.
- Experience empowering and developing high‑performing product and BA teams.
- Familiarity with tools such as Azure DevOps, JIRA, Confluence, and release management tooling.
- A recognised project or product management qualification (preferred).
- Experience supporting organisations transitioning from Waterfall to Agile delivery.
Why Join Us
This is a chance to lead products that directly impact thousands of frontline colleagues and millions of customers. You’ll shape the future of Royal Mail’s operational technology and help build a modern, scalable, cloud‑driven product ecosystem. If you’re ready to lead at scale, influence strategy, and deliver products that matter, we’d love to hear from you.
About Us
At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
Closing Date: 28th January 2026. Please note, this advert may close early if the appropriate number of applications has been reached.
Lead Product Owner in London employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Owner in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re genuinely interested in their mission and how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Lead Product Owner. Keep it concise but impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Lead Product Owner in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience that aligns with the Lead Product Owner role. Use keywords from the job description to show we’re on the same page!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve led product teams or delivered successful projects. We want to see the impact you’ve made in previous roles!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points for easy reading and make sure your key skills and experiences stand out. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Royal Mail
✨Know Your Product Inside Out
Before the interview, dive deep into Royal Mail's digital platforms and products. Understand their current challenges and how your experience aligns with their needs. Be ready to discuss specific examples of how you've led product teams and delivered successful outcomes in similar environments.
✨Showcase Your Agile Expertise
Since this role involves leading cross-functional Agile teams, be prepared to share your hands-on experience with Agile methodologies. Discuss how you've managed product backlogs, prioritised features, and removed blockers in past projects. Highlight any tools like JIRA or Azure DevOps that you've used effectively.
✨Demonstrate Technical Acumen
With a software engineering background being crucial, make sure to articulate your understanding of cloud-based solutions and secure engineering practices. Prepare to discuss technical challenges you've faced and how you guided your teams through them, especially in relation to PaaS/SaaS solutions.
✨Engage with Stakeholders
This role requires strong collaboration with business stakeholders. Be ready to provide examples of how you've translated stakeholder demands into actionable product backlogs. Discuss your approach to managing expectations and ensuring alignment between tech and business objectives.
