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For Companies At a Glance
- Tasks: Lead the strategy for consumer export channels, driving growth and profitability.
- Company: Join Royal Mail, a trusted name in logistics with a commitment to innovation.
- Benefits: Enjoy competitive salary, car allowance, healthcare, 27.5 days leave, and a generous pension scheme.
- Why this job: Be part of a dynamic team focused on transforming consumer channels and making an impact.
- Qualifications: Bachelor's degree required; experience in marketing, sales, and channel management preferred.
- Other info: Flexible hybrid working model and supportive company culture promoting diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join Royal Mail as an Export Channel Development Manager. In this role you'll lead the channel strategy for the consumer export profit centre which represents c.£300m of revenue and gross profit of c.£140m.
The focus is on driving the development of a consumer channel strategy to allocate resources effectively and deliver targeted returns across physical, digital, and marketplace channels. The specific goal is to address the decline in sales and propel the consumer channels towards growth in alignment with the overall market trend.
About The RoleIn this role you'll:
- Be accountable for achievement of specific profit / revenue / volume targets across multiple channels and development of analytical framework to drive delivery of an integrated consumer channel strategy.
- Be responsible for the International Export consumer tariff pricing strategy across all sales channels, ad hoc pricing changes and corresponding reporting on effects.
- Be accountable for critical relationship and product enhancements and developments to protect and grow major marketplaces such as Etsy (£16m), eBay (£2.5m).
- Build propositions for online and POL channels and work with cross functional teams to deliver solutions that drive consumer strategy.
- Align export consumer strategy where appropriate with that of domestic and work closely with multiple functions including domestic, technology, legal and others to drive performance.
- Develop roadmap of targeted interventions to increase credibility of RM export offer for current and potential marketplaces, critically including commercial engagement and development plan with Amazon.
- Develop and manage marketing and sector engagement plan working with Sales, marketing, external agencies, Group Comms/ PR and others.
- Agree and implement performance management and profit growth approach and framework aligned with domestic teams but focused on needs of Export.
- Work closely with Pricing and Finance to develop more dynamic pricing approach focused on key lanes by channel.
- Ensure that the overall consumer proposition is tailored and calibrated by channel with commercial development roadmap in place and managed to improve offer, drive growth and fully align with Export Portfolio Transformation.
In order to excel in this position you'll possess the below skills and experience:
- Bachelor's degree in related field.
- Proven experience within marketing and sales.
- Strong background in developing and maintaining strategic partnerships.
- Demonstrated success in adapting strategies quickly to meet changing market conditions.
- Proven leadership experience in international logistics.
- Proven track record of channel management including delivery of initiatives to drive profitable growth across multiple channels simultaneously.
- Strong leadership and team management skills.
- Excellent communication and stakeholder management skills, with a collaborative leadership approach.
- In-depth knowledge of the UK parcel market and sales channels.
- Proficient in data-driven decision-making, utilizing analytics tools to inform strategies.
- In-depth knowledge of the UK consumers / small business e-commerce market.
- Exceptional negotiation and relationship management skills with related and non-related business partners.
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
- Supportive and generous company sick pay.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life.
The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
Export Channel Development Manager - Farringdon/Hybrid employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Channel Development Manager - Farringdon/Hybrid
✨Tip Number 1
Familiarise yourself with the UK parcel market and e-commerce landscape. Understanding current trends and challenges will help you demonstrate your knowledge during interviews and show how you can contribute to Royal Mail's growth.
✨Tip Number 2
Network with professionals in the logistics and export sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Export Channel Development Manager role.
✨Tip Number 3
Prepare to discuss your experience in developing strategic partnerships. Be ready to share specific examples of how you've successfully managed relationships that led to profitable growth, as this is a key aspect of the role.
✨Tip Number 4
Brush up on your analytical skills and be prepared to discuss how you've used data-driven decision-making in past roles. Highlighting your ability to leverage analytics tools will be crucial in demonstrating your fit for this position.
We think you need these skills to ace Export Channel Development Manager - Farringdon/Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing, sales, and channel management. Use specific examples that demonstrate your success in driving profitable growth across multiple channels.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the Export Channel Development Manager position, particularly your experience with strategic partnerships and international logistics.
Highlight Analytical Skills: Given the role's focus on developing an analytical framework, emphasise your proficiency in data-driven decision-making. Mention any tools or methodologies you have used to inform strategies and drive performance.
Prepare for the Interview: Since Royal Mail provides interview questions in advance, take this opportunity to prepare thoughtful responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you showcase your leadership and stakeholder management skills.
How to prepare for a job interview at Royal Mail
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Export Channel Development Manager. Familiarise yourself with the key objectives, such as driving growth in consumer channels and managing pricing strategies. This will help you tailor your answers to demonstrate how your experience aligns with their needs.
✨Prepare for Competency Questions
Since the interview will include competency-based questions, think of specific examples from your past experiences that showcase your leadership, strategic thinking, and relationship management skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Analytical Skills
Given the emphasis on data-driven decision-making in this role, be prepared to discuss how you've used analytics tools in previous positions. Highlight any successful strategies you've implemented based on data insights, as this will demonstrate your capability to drive performance.
✨Research Royal Mail's Market Position
Take some time to research Royal Mail's current position in the UK parcel market and its competitors. Understanding recent trends and challenges will allow you to engage in informed discussions during the interview and show your genuine interest in the company.
