Royal Mail is seeking a Customer Operations Manager to lead the Delivery team at Banstead Delivery Office near Epsom. You will manage morning to afternoon shifts, ensuring accurate, on-time deliveries while coaching frontline staff and promoting a positive, inclusive work environment.
You will collaborate with Trade Unions to drive performance improvements, manage resources, and support the transition from letters to parcels.
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Customer Operations Lead — Flexible Hours & Impact in Epsom employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
