Royal Mail in Derry/Londonderry is seeking a senior Lead Customer Operations Manager to drive the delivery and collection operation. You will lead a large frontline team, ensuring safety, service standards and a positive culture while delivering continuous improvement.
The role reports into the Customer Operations unit and requires strong leadership, stakeholder engagement and budget management in a fast-paced environment. A generous pension and leave are included, with a potential 10% bonus.
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Locations
Senior Customer Operations Leader - Delivery & Service in Derry, Londonderry employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
