Royal Mail in London is seeking a Customer Operations Support Manager to cover the South East 1 OPL area, with base at Southwark Delivery Office. You will oversee the Delivery operation and lead a frontline team to deliver excellent service at the doorstep.
The role requires flexible leadership, resilience and the ability to keep operations running when permanent managers are unavailable, building trust with customers and driving performance.
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Delivery Operations Leader — Customer Experience employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
