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- Tasks: Lead a dynamic team, manage operations, and drive efficiency in our Midlands Super Hub.
- Company: Join Royal Mail, a leading UK company committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, bonus potential, 25 days leave, and career development support.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Strong leadership, communication skills, and a passion for teamwork are essential.
- Other info: Flexible working hours with opportunities for growth in a supportive environment.
The predicted salary is between 35294 - 38207 £ per year.
Salary starting at £35,294 - £38,207, 10% bonus potential, 25 days annual leave and pension. Full time. Permanent. Midlands Super Hub, Dirft Drive, Crick, NN6 7GZ.
About Us
At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
As a Team Manager, you will work in our Midlands Super Hub and be responsible for managing operations in a specified automation area.
What does the role involve?
- Leading a dedicated team of up to 30-40 full and part time employees across the shift.
- Holding regular one to one and team meetings and reviewing the area’s performance, mech performance metrics, and plans on a daily basis.
- Championing health and safety initiatives, increasing efficiency, and identifying areas of improvements.
- Supporting the Shift Manager to provide a high quality of service to our customers and ensure all operational and automation targets are met.
- Managing your team’s sick absence, attendance, training and development.
- Getting involved in our programme of continuous improvement.
What skills and experience are we looking for?
We are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:
- Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues.
- People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and develops talent.
- Resilience Focus: Is approachable, provides reassurance to others, agile in adapting to new challenges, communicates regularly and informally.
- Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, shares learning, provides guidance.
- Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices.
- Customer centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making.
Shift pattern: 5 out of 7 days Tuesday to Saturday 05:48 - 14:00
Application process
If you are interested in applying, please complete your application online and submit your current CV. The assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise provided on the day.
Benefits
In return, we offer an excellent salary and benefits package. This will be an excellent opportunity for you to develop your managerial skills and you will be supported for future career development. We are happy to support your need for any adjustments during the application and hiring process.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
Closing Date: 3rd February. Please note, this advert may close early if the appropriate number of applications has been reached.
Team Manager in Crick employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in Crick
✨Tip Number 1
Get to know the company inside out! Research Royal Mail's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the capability-based interview by thinking about your past experiences that showcase your leadership and resilience. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're proactive and keen to learn more about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Manager in Crick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your leadership, people focus, and resilience to show us you're the right fit for the Team Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join Royal Mail and how your values align with ours. Share specific examples of how you've led teams and improved processes in the past.
Showcase Your Achievements: Quantify your successes! Whether it’s improving team performance or enhancing customer satisfaction, we want to see how you've made a difference in previous roles. Numbers speak volumes!
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Royal Mail
✨Know the Company Inside Out
Before your interview, make sure you research Royal Mail thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your People Skills
Highlight your ability to manage diverse teams and foster an inclusive environment. Be ready to discuss how you've empowered team members, provided feedback, and recognised achievements. This aligns with Royal Mail's commitment to diversity and inclusion.
✨Prepare for Scenario-Based Questions
Expect to face management scenario exercises during the assessment. Practice responding to hypothetical situations that test your problem-solving and decision-making skills. Think about how you would handle operational challenges or improve team efficiency.
