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- Tasks: Manage automated systems to ensure smooth parcel flow and operational efficiency.
- Company: Join Royal Mail Group, a trusted name in logistics with a focus on inclusion.
- Benefits: Competitive salary, bonus potential, 25 days leave, and a solid pension scheme.
- Why this job: Be at the heart of innovation in logistics and make impactful decisions daily.
- Qualifications: Experience in flow control, strong data skills, and a knack for problem-solving.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
The predicted salary is between 36353 - 40400 £ per year.
Salary starting at £36,353, with a £906.12 shift allowance per month pro rata and Sunday Premium. 10% bonus potential, 25 days annual leave, plus a company pension scheme with competitive contribution rates. 12‑month fixed term, full‑time.
Location: Midlands Super Hub, DC 5, Dirft Drive, Crick, NN6 7GZ.
About The Role
The Flow Room is the heart of our automated operation, controlling system performance and ensuring efficient parcel flow. As a Flow Room System Manager you will monitor and manage APSS, WMS, CCTV and YMS to achieve operational KPIs and SLAs.
Key Responsibilities
- Monitor and control APSS and system software to maintain key performance measures for system availability and efficiency.
- Act as conduit between warehouse operations and engineering, coordinating engineers to resolve faults and blockages.
- Make timely, business‑critical decisions based on data, managing bottlenecks and single points of failure.
- Instruct and influence managers to ensure all mail types are processed on time.
- Manage vehicle flow through the yard management system (YMS) to maximise internal flow, yard utilisation and trailer utilisation.
- Lead continuous improvement activities with senior stakeholders.
About You
- Experience in a flow or control room environment, or automated processing facility.
- Customer focused with awareness of quality, efficiency and accuracy requirements.
- Strong data analytic skills and ability to translate technical information to a non‑technical audience.
- Experience designing and maintaining system and flow or control room processes.
- Proficiency with SCADA & WMS, Excel and Microsoft Suite.
- Good understanding of continuous improvement principles.
- Ability to influence, challenge and work under pressure in a fast‑paced automated environment.
- Adaptable, receptive to new ideas and willing to adjust to changing demands.
- Independent, self‑reliant, enthusiastic and determined, with sustained effort over time.
Shift Pattern
18:50 – 07:00 on a 2‑week rotation.
Week 1: Monday, Tuesday, Saturday, & Sunday
Week 2: Wednesday, Thursday & Friday
Benefits
Salary starting at £36,353, 10% bonus potential, 25 days annual leave, company pension scheme with competitive contribution rates, shift allowance of £906.12 and Sunday Premium.
Next Steps
The next stage is a face‑to‑face interview with competency‑based and role‑specific questions. Royal Mail Group values trust and inclusion. We welcome applications from all individuals, and encourage those from the Armed Forces community, including cadet instructors and spouses/partners. We support a diverse recruitment process and will make adjustments if required.
Closing Date: Friday 23rd January 2026. Advert may close early if sufficient applications received.
Flow System Manager - 12 Months Fixed Term in Crick employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flow System Manager - 12 Months Fixed Term in Crick
✨Tip Number 1
Get to know the company before your interview! Research Royal Mail Group's values and recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common competency-based questions and think about how your experience aligns with the Flow System Manager role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your data skills! Be prepared to discuss how you've used data analytics in past roles. Highlight specific examples where your decisions made a positive impact on efficiency or performance.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team, the role, or the company's future plans. It shows you're engaged and helps you figure out if this is the right fit for you.
We think you need these skills to ace Flow System Manager - 12 Months Fixed Term in Crick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Flow System Manager role. Highlight your experience in flow or control room environments and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed systems and improved processes in the past. We love a good story!
Show Off Your Data Skills: Since data analytics is key for this position, make sure to showcase your proficiency with SCADA, WMS, and Excel. We want to know how you've used data to make decisions and improve efficiency in previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Royal Mail
✨Know Your Systems
Familiarise yourself with APSS, WMS, CCTV, and YMS before the interview. Be ready to discuss how you've used these systems in past roles and how they relate to the job at hand. This shows you’re not just a fit for the role but also genuinely interested in the technology.
✨Data is Key
Brush up on your data analytic skills! Prepare examples of how you've used data to make decisions or improve processes. Being able to translate technical information into layman's terms will impress your interviewers and demonstrate your communication skills.
✨Show Your Leadership Skills
Think of instances where you've had to influence or instruct others, especially in high-pressure situations. Highlight your ability to manage bottlenecks and resolve issues quickly, as this is crucial for the Flow Room System Manager role.
✨Embrace Continuous Improvement
Be prepared to discuss your understanding of continuous improvement principles. Share specific examples of how you've led or contributed to improvement activities in previous roles. This will show that you’re proactive and committed to enhancing operational efficiency.
