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For Companies At a Glance
- Tasks: Lead transformational change in delivery operations and ensure successful implementation.
- Company: Join Royal Mail, a trusted name in delivery with a focus on innovation.
- Benefits: Enjoy competitive salary, annual bonus, generous leave, and family-friendly support.
- Why this job: Make a real impact in one of the most ambitious transformations in Royal Mail's history.
- Qualifications: Experience in change management and strong communication skills are essential.
- Other info: Dynamic role with travel opportunities and a commitment to inclusion.
The predicted salary is between 36004 - 43204 £ per year.
From £36,004, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates.
Permanent, Full time in Oxford & Reading.
Are you passionate about leading change and making a real impact on the future of delivery operations? We are looking for a Change Deployment Manager to join our Operations Transformation Deployment Team. This is a pivotal role in one of the most ambitious transformations in Royal Mail's history, as we shift from a letter-led to a parcel-led business model.
About The Role
Reporting to the Senior Change Deployment Manager, you will be responsible for deploying transformational change across delivery units. Whether leading revisions or supporting commercial projects, you will ensure high-quality, sustainable change that delivers measurable benefits. You will work closely with operational managers and union representatives to ensure readiness, engagement, and successful implementation.
Key Responsibilities:
- Lead and deliver small to medium-sized unit revisions using tools like GeoRoute and Duty Manager.
- Support larger revisions and commercial projects, ensuring alignment with national agreements.
- Collaborate with stakeholders to plan, communicate, and embed change effectively.
- Monitor progress, manage risks, and report on delivery against project milestones.
- Ensure operational readiness through data validation, stakeholder engagement, and training.
- Complete post-implementation reviews and handovers to business-as-usual teams.
The role will require extensive travel around the Oxford and Reading area.
About You
You are a confident communicator and experienced change agent with a strong understanding of delivery operations. You thrive in a fast-paced environment and are skilled at influencing, coaching, and managing multiple priorities.
What You Will Bring:
- Practitioner-level experience with GeoRoute and Duty Manager (desirable).
- Strong knowledge of delivery systems (e.g., IWT, DDS, Route Manager).
- Excellent planning, analytical, and stakeholder engagement skills.
- Experience in deploying operational change and working with trade unions.
- Project and change management skills (APM PFQ or Prosci certification desirable).
- Proficiency in Microsoft Office and QlikView apps.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
- Supportive and generous company sick pay.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life.
Next Steps: The next stage of the selection process will be a face-to-face interview consisting of competency-based and role-specific questions. We plan to hold interviews on w/c 9th March at our Farringdon site.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: 22nd February. Please note, this advert may close early if the appropriate number of applications has been reached.
Change Deployment Manager employer: Royal Mail
Contact Detail:
Royal Mail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Deployment Manager
✨Tip Number 1
Get to know the company inside out! Research Royal Mail's recent changes and their shift to a parcel-led model. This will help you tailor your conversation during interviews and show that you're genuinely interested in making an impact.
✨Tip Number 2
Practice your storytelling skills! Prepare examples of how you've successfully led change in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on the challenge of being a Change Deployment Manager.
We think you need these skills to ace Change Deployment Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Change Deployment Manager role. Highlight your experience with change management and delivery operations, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to mention your proficiency with tools like GeoRoute and Duty Manager. We want to see how your skills align with the responsibilities of the role, so be specific about your experiences!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and achievements.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is received properly and allows us to process it more efficiently. Plus, it’s super easy!
How to prepare for a job interview at Royal Mail
✨Know Your Change Management Tools
Familiarise yourself with tools like GeoRoute and Duty Manager, as they are crucial for the role. Be ready to discuss how you've used these tools in past projects to drive change effectively.
✨Prepare for Competency Questions
Since the interview will include competency-based questions, think of specific examples from your experience that showcase your skills in leading change and managing stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Understand the Business Model Shift
Research Royal Mail's transition from a letter-led to a parcel-led business model. Be prepared to discuss how this shift impacts delivery operations and how you can contribute to this transformation.
✨Engage with Stakeholders
Highlight your experience in collaborating with various stakeholders, including operational managers and union representatives. Prepare to share examples of how you've successfully engaged and communicated with different parties during change initiatives.
