Royal Mail is seeking an inspiring Lead Customer Operations Manager for Blaydon to drive the delivery and collection operation. This senior role carries full accountability for performance, people development, customer experience and operational delivery.
You will lead frontline teams, manage budgets, coach managers, and build strong relationships with customers, stakeholders and the trade unions to ensure safety, quality and continuous improvement.
#J-18808-Ljbffr
Senior Customer Operations Leader - Delivery & People in Bere Alston employer: Royal Mail
Royal Mail is an exceptional employer, offering a dynamic work environment at our Leeds Mail Centre, where you can be part of a significant technological transformation in the delivery services sector. With competitive salaries exceeding £55,000, generous leave entitlements, and a commitment to employee growth through continuous improvement projects, we foster a culture of collaboration and innovation. Join us to not only advance your career but also contribute to a company that values diversity and inclusion, ensuring every voice is heard and respected.
