Workshop Manager
F&MS SC Hull
Permanent, Full time
Salary & Benefits
From £41,360 - £48,971 (DOE)
Plus:
Because this role requires you to travel, Royal Mail will make a monthly £375 contribution to the rental payments for your chosen Job Need Car
Up to 10% annual bonus potential
25 days annual leave plus bank holidays rising with service
Pension: access to the UK's only Collective Defined Contribution scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost your savings, and a guaranteed retirement lump sum*
We're looking for an engaging and technically experienced Fleet Workshop Manager to lead our vehicle maintenance operation across a cluster of sites covering Skipton, York, Hull and Scarborough. This is a key leadership role where you'll bring together people, technical expertise and operational performance to ensure our fleet remains safe, legally compliant and available to support the wider Royal Mail network.
Leading around 25 colleagues across the cluster, you'll create a consistent, high-performing maintenance operation across multiple locations. Whether you're an established manager or an experienced automotive professional ready to take the next step into a broader leadership role, this is an opportunity to develop your leadership career while making a real impact within one of the UK's largest fleet operations.
About the Role
As Fleet Workshop Manager, you'll have accountability for maintenance performance across Skipton, York, Hull and Scarborough, ensuring each site operates safely, efficiently and in line with legal and operational requirements. You'll plan resources across the cluster, maintain consistent standards and ensure maintenance activity supports vehicle availability and the needs of our operational customers.
People leadership is central to the role. You'll provide visible and consistent leadership across each location, coaching and developing colleagues while setting clear expectations around safety, performance and customer service. You'll also build strong relationships with operational customers, Fleet colleagues and trade union representatives, bringing teams together and leading change and continuous improvement across the cluster.
Key Responsibilities
- Lead safe and legally compliant maintenance operations across the cluster, ensuring vehicles, colleagues and premises meet required safety and roadworthiness standards.
- Plan maintenance, people and resources effectively across multiple sites to maximise vehicle availability, efficiency and customer service.
- Lead, coach and develop colleagues, creating consistent standards and an engaged, high-performing team across the cluster.
- Drive performance across safety, legal compliance, cost, people, quality and customer service measures.
- Lead operational change, quality standards and continuous improvement activity across all locations.
- Build effective relationships with operational customers, Fleet stakeholders and trade union partners to resolve issues and deliver sustainable improvements.
About You
You're an experienced vehicle maintenance professional who combines strong technical knowledge with the ability to lead and influence others. You may already have formal management experience, or you may have developed your leadership capability through supervising, coaching, mentoring or supporting colleagues within a workshop or maintenance environment.
You'll be able to organise and prioritise activity across multiple locations, taking ownership of issues and making clear, considered decisions. You understand the importance of maintaining consistent safety, compliance and performance standards across dispersed teams and can balance the different priorities of each site. You'll also be passionate about developing people, improving performance and building positive working relationships with the operational customers you support.
What You'll Bring
- An IMI Level 3 qualification in Light or Heavy Vehicle Maintenance & Repair, or an equivalent advanced-level qualification.
- Strong vehicle maintenance industry knowledge, ideally within commercial vehicles, fleet or dispersed maintenance operations.
- Good knowledge of vehicle compliance, roadworthiness requirements and road transport legislation.
- Evidence of leading, coaching, supervising or developing others through formal management or broader leadership responsibilities.
- Good planning and organisational skills, with the ability to prioritise activity across multiple locations.
- Effective stakeholder management, problem-solving and continuous improvement capability.
A full driving licence is required, together with the flexibility to travel regularly between sites across the cluster.
Role Impact
You'll lead approximately 25 colleagues across Skipton, York, Hull and Scarborough, with responsibility for creating a consistent and effective maintenance operation across the cluster.
Your leadership will directly influence fleet safety, legal compliance, maintenance quality, cost and vehicle availability. Just as importantly, you'll ensure colleagues across each location feel connected, supported and clear on expectations, while providing operational customers with a reliable and responsive maintenance service.
Benefits & Rewards
In addition to the salary and benefits outlined above, you'll also enjoy:
Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
Supportive and generous company sick pay
Funded Dental - As a manager you are eligible to a level of employer funded dental insurance**
Health Assessment - As a manager you are eligible to an employer funded health assessment every 2 years**
Benefits Account - With more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
Your Wellbeing - you and your family have 24/7 access to a range of free services and tools, offering support for physical and mental wellbeing, financial guidance, and social support whenever you need it.
*Eligible for enrolment in NEST pension plan after 3 months service and CDC pension scheme after 12 months service
**Available only to permanent employees
Next Steps
The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions along with a case study task.
Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.
Closing Date: 25/10/26. Please note, this advert may close early if the appropriate number of applications has been reached.
Job Reference 344449
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Workshop Manager employer: Royal Mail Group
At Parcelforce Worldwide, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. Located in Basingstoke, our drivers enjoy competitive salaries, generous benefits including medical cover and paid holidays, and opportunities for overtime, all while being part of a dedicated team that delivers exceptional service. Join us to grow your career in a stable, long-term role within a respected organisation that values trust and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager
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How to prepare for a job interview at Royal Mail Group
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