Royal Mail Group is seeking a Lead Customer Operations Manager at Spalding Delivery Office. You will lead and develop a team of Customer Operations Managers to deliver across a balanced scorecard, while enabling significant transformational changes and maintaining focus on safety and quality.
You will also manage fleet tasks and ensure timely deliveries to customers. The role involves weekly resourcing, coaching, and collaboration with unions to raise performance standards, as the business
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Customer Operations Lead: Transformation & Delivery in Spalding employer: Royal Mail Group
At Parcelforce Worldwide, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. Located in Basingstoke, our drivers enjoy competitive salaries, generous benefits including medical cover and paid holidays, and opportunities for overtime, all while being part of a dedicated team that delivers exceptional service. Join us to grow your career in a stable, long-term role within a respected organisation that values trust and inclusion.
