Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the development of a new HR Employee Portal to enhance user experience and efficiency.
- Company: Join Royal Mail, a forward-thinking company transforming HR processes.
- Benefits: Competitive salary, car allowance, healthcare, 15% bonus potential, and generous leave.
- Why this job: Be at the forefront of HR innovation and make a real impact on employee experience.
- Qualifications: Experience with HR platforms like ServiceNow and strong leadership skills required.
- Other info: Enjoy a supportive work environment with excellent wellbeing resources and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Royal Mail is undergoing a major ERP transformation to design simple, user-friendly systems and processes accessible anytime, anywhere, on any device. The project will drive meaningful change across the organisation.
We are introducing a new HR Employee Portal to lead HR change and redefine the employee experience. If you have strong ServiceNow experience, proven product delivery, and excellent stakeholder engagement, we’d love to hear from you.
About the Role
- Reporting to the HRIS Manager, shape the Employee Portal roadmap to deliver a seamless user experience, improve efficiency through automation, and enable data-driven decisions and future AI innovation.
- Define and own the Employee Portal strategy and roadmap aligned to HR priorities.
- Act as the key link between technical teams, stakeholders and partners.
- Oversee design, development, testing, release and ongoing maintenance of new features.
- Drive automation, workflows and self-service to improve efficiency and reduce costs.
- Lead change initiatives to promote adoption, engagement and training.
- Build strong relationships across senior leadership, IT and suppliers.
- Ensure platform quality, governance, compliance and manage vendor relationships.
About You
- Proven experience as an HR Platform or Product Owner with people management skills.
- Hands-on experience with HR platforms such as ServiceNow, Salesforce or similar.
- Expertise in platform upgrades, release cycles and operational governance.
- Strong leadership, stakeholder management and communication skills.
- Experience in large-scale transformations and enterprise deployments.
- Background in HRIT operations, digital transformation or enterprise architecture.
- Track record of delivering platform improvements aligned to business strategy, including customer experience and automation.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers - over 800 offers to save on groceries, days out, holidays and household bills.
- Supportive and generous company sick pay.
- Your Wellbeing - 24/7 access to services and tools for physical and mental health, financial and social support. Free and available to everyone.
Next Steps
The next stage of the selection process is a virtual interview consisting of competency-based and role-specific questions. Trust is the foundation of Royal Mail. We will be transparent about the qualities we seek and what a career with us entails. If you need adjustments during the hiring process, please discuss with your recruiter.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals; we are proud Gold signatories to the Armed Forces Covenant and encourage the Armed Forces community to apply.
Closing Date: Sunday 8 February. The advert may close early if the appropriate number of applications is reached.
HR Platform Owner in Sheffield employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Platform Owner in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current employees at Royal Mail on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for that virtual interview! Research common competency-based questions and practice your responses. We want you to shine, so think about how your experience aligns with their HR transformation goals.
✨Tip Number 3
Show off your skills! If you have any relevant projects or case studies, be ready to discuss them. Demonstrating your hands-on experience with platforms like ServiceNow will set you apart from the crowd.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation. It’s a nice touch that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace HR Platform Owner in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Platform Owner role. Highlight your experience with ServiceNow and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our HR transformation. Keep it engaging and personal, just like we do at StudySmarter.
Showcase Your Stakeholder Management Skills: In your application, emphasise your experience in stakeholder engagement. We love candidates who can build strong relationships, so share examples of how you've successfully collaborated with different teams.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Royal Mail Group
✨Know Your HR Platforms
Make sure you brush up on your knowledge of HR platforms like ServiceNow and Salesforce. Be ready to discuss your hands-on experience with these tools, as well as any specific projects you've led that involved platform upgrades or operational governance.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to engage with stakeholders effectively. Think about times when you’ve built strong relationships across different teams or senior leadership, and be ready to share how you navigated those interactions to drive project success.
✨Demonstrate Change Leadership
Since the role involves leading change initiatives, come prepared with stories that illustrate your experience in promoting adoption and engagement. Discuss how you’ve successfully managed training and communication strategies to ensure smooth transitions during platform changes.
✨Align with Their Vision
Familiarise yourself with Royal Mail's goals for the HR Employee Portal and their broader ERP transformation. Be ready to articulate how your vision for the Employee Portal aligns with their priorities, focusing on user experience, automation, and data-driven decision-making.
