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- Tasks: Sort mail, collect post, and deliver on your own route while providing excellent customer service.
- Company: Join Royal Mail, a trusted UK brand with 500 years of history and 150,000 employees.
- Benefits: Enjoy 22.5 days holiday, a pension scheme, career development, and corporate discounts.
- Why this job: Kickstart your career with hands-on learning, support, and the chance to make a difference in your community.
- Qualifications: National 5 in Maths and English, plus a driving licence with 6 points or less.
- Other info: Applications close soon, so apply now to start your journey with Royal Mail!
Job Title:Postal Apprentice
Job Reference Number 323530
Location: Lerwick, Shetland Islands
Hours: Shift patterns will be confirmed prior to starting, but you will work five days over the week with two days off. Usual start times are between 07:30 and 10:00 Monday to Saturday. Flexibility is required as per business needs.
Qualification: Level 6 Postal Apprenticeship
Start Date: September/October 2025
Salary: We offer an industry-leading pay and benefits package with an annual salary of £20,523.36.
Do you want to learn while you earn, then join our Postal Apprenticeship!
Deliver to the Nation Royal Mail is one of the UK\’s most trusted brands, delivering everything from birthday cards to important documents. With 150,000 employees and 500 years of history, we wear our badge with pride. Now, we want you to wear it too.
Your RoleAs a postal apprentice, you will start your day at the delivery office, sorting mail and collecting post before heading out. You will:
- Take ownership of your delivery route, ensuring timely deliveries.
- Act as a brand ambassador, providing excellent customer service.
Learn While You EarnComplete the apprenticeship in 13 months and gain your Level 6 Postal Apprenticeship certification. You will have access to online learning, video tutorials, 1-2-1 coaching, and practical learning opportunities supported by your dedicated learning coach.
Get Your Foot in the DoorBuild the foundations of work and life skills with plenty of support to progress your career at Royal Mail. If you are committed and looking to kickstart your career, we want to hear from you.
About You
- Enjoy staying fit with up to 4.5 hours of walking per day.
- Love the outdoors, whatever the weather.
- Self-motivated with excellent time management skills.
- Friendly and ready to go the extra mile for customers.
- Self-sufficient but also enjoy working with others.
- Resilient and able to handle pressure.
- Proud to make a difference in your community.
Requirements
- National 5 in Maths and English A-D grade.
- A driving licence in your current home address with 6 points or less.
Benefit
- Holiday entitlement starting at 22.5 days (pro-rata).
- Contributory Pension Scheme* once you turn 18.
- Excellent career development opportunities.
- Full uniform provided.
- Cycle2work scheme*.
- Various corporate discounts*.
*Restrictions may apply.
Applications close soon – apply now and start building your future with Royal Mail.
We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants.
Please note, this advert may close early if the appropriate number of applications has been reached
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Postal Apprentice employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Postal Apprentice
✨Tip Number 1
Familiarise yourself with Royal Mail's values and mission. Understanding their commitment to customer service and community can help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Showcase your physical fitness and love for the outdoors. Since the role involves a lot of walking and being outside, mentioning any relevant experiences or activities can highlight your suitability for the job.
✨Tip Number 3
Prepare to discuss your time management skills. As the role requires self-motivation and the ability to handle pressure, think of examples from your past where you've successfully managed your time and met deadlines.
✨Tip Number 4
Be ready to express your enthusiasm for learning. The Postal Apprenticeship is about gaining skills while working, so showing a genuine interest in personal development and training opportunities will make you stand out.
We think you need these skills to ace Postal Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Postal Apprentice position. Highlight key skills such as customer service, time management, and resilience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any previous experience in customer service or teamwork, and ensure your National 5 qualifications in Maths and English are clearly stated.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship and your motivation to learn while you earn. Mention your love for the outdoors and ability to handle pressure, as these traits are important for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a role at Royal Mail.
How to prepare for a job interview at Royal Mail Group
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about the Postal Apprentice position. Talk about why you want to work with Royal Mail and how the role aligns with your career goals. A positive attitude can make a great impression!
✨Demonstrate Your Customer Service Skills
As a postal apprentice, you'll be acting as a brand ambassador. Prepare examples of how you've provided excellent customer service in the past. This will show that you understand the importance of customer satisfaction in this role.
✨Highlight Your Time Management Abilities
Since the job requires excellent time management skills, think of specific instances where you've successfully managed your time. Discuss how you prioritise tasks and meet deadlines, especially in a fast-paced environment.
✨Prepare for Questions About Flexibility
Given the shift patterns and the need for flexibility, be ready to discuss your availability. Show that you're adaptable and willing to work different hours as needed, which is crucial for this role.