At a Glance
- Tasks: Plan delivery routes and collect/deliver parcels to customers.
- Company: Join Parcelforce Worldwide, a leading express parcel delivery service in the UK.
- Benefits: Enjoy competitive pay, medical care, career development, and corporate discounts.
- Other info: Transparent interview process with questions provided in advance.
- Why this job: Be part of a friendly team that values trust and customer satisfaction.
- Qualifications: Must have a full UK manual driving licence and be able to lift parcels up to 30kg.
The predicted salary is between 24210 - 25679 £ per year.
Overview
Join Parcelforce Worldwide as a Collection & Delivery Driver.
At Parcelforce Worldwide, it\'s not just what we do, it\'s how we do it that matters. You\'ll be part of a dedicated team, supporting a growing business and exceeding customer expectations every day.
Contract Type: Permanent
Working hours: 38 Full time hours per week with opportunity for overtime. Typical attendance is Thursday - Monday 07:15 - 17:15 with up to 2.5 hours of scheduled attendance per day
Location: Parcelforce Worldwide Basingstoke, Unit B3 Grafton Way Basingstoke RG22 6HY
Starting salary: £24,268 (£12.23 p/h)
After 6 months: £26,758 (£13.49 p/h)
Plus:
- £824 annual allowance (pro rata)
- Nightshift allowance
Total package: up to £30,000 per year, including excellent benefits (based on a 38-hour week + overtime)
Join Parcelforce Worldwide as a Collection & Delivery Driver
At Parcelforce Worldwide, it\'s not just what we do, it\'s how we do it that matters. You\'ll be part of a dedicated team, supporting a growing business and exceeding customer expectations every day.
What you\'ll do
- Organise parcels and plan your route
- Carry our vehicle safety checks
- Collect and deliver parcels to households and businesses - from birthday presents to vital business information - providing excellent customer service with every delivery
What’s in it for you
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday & £6.13 hourly on Sunday, applied to contracted hours worked on a Saturday after 06:00 and Sunday between 00:01 - 23:59)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Who we\\\'re looking for
- A full manual UK driving licence (Cat B up to 3.5 tonnes) - registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30kg
- Friendly, reliable, and customer-focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company.
About us
Parcelforce Worldwide is one of the UK\'s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels - we deliver pride, purpose, and great service.
Interested?
Interested? Complete our short online application today.
Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we\'ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Parcelforce Collection & Delivery Driver in Basingstoke employer: Royal Mail Group
At Parcelforce Worldwide, we pride ourselves on being an excellent employer, offering a competitive salary package of around £30,000 per annum along with outstanding benefits such as medical care, career development opportunities, and a supportive work culture. Located in Basingstoke, our team enjoys a friendly environment where trust and transparency are paramount, ensuring that every employee feels valued and empowered to excel in their role as a Collection and Delivery Driver.
StudySmarter Expert Advice🤫
We think this is how you could land Parcelforce Collection & Delivery Driver in Basingstoke
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest paths and potential obstacles can help you stand out during the interview, showing your proactive approach to the role.
✨Tip Number 2
Demonstrate your customer service skills. Think of examples where you've gone above and beyond for customers in previous roles, as this aligns with Parcelforce's commitment to exceeding customer expectations.
✨Tip Number 3
Prepare for the physical demands of the job. Be ready to discuss how you manage lifting and carrying heavy parcels, as this is a key requirement for the position.
✨Tip Number 4
Take advantage of the interview preparation offered by Parcelforce. Review the provided questions thoroughly and prepare your answers, focusing on your teamwork and relationship-building skills.
We think you need these skills to ace Parcelforce Collection & Delivery Driver in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in driving and customer service. Emphasise any previous roles where you had to plan routes or handle deliveries.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific qualities that make you a great fit, such as being proactive and a team player, as highlighted in the job description.
Highlight Relevant Skills:Clearly outline your skills that match the job requirements, such as having a full UK manual driving licence, ability to lift heavy parcels, and excellent customer service skills.
Prepare for the Interview:Since Parcelforce provides interview questions in advance, take this opportunity to prepare thoughtful responses. Use examples from your past experiences that demonstrate your reliability and commitment to customer satisfaction.
How to prepare for a job interview at Royal Mail Group
✨Know Your Route
Before the interview, familiarise yourself with common delivery routes and challenges. Being able to discuss how you would plan your route efficiently shows that you understand the role and are proactive.
✨Demonstrate Customer Service Skills
Prepare examples of how you've gone the extra mile for customers in previous roles. Parcelforce values excellent customer service, so showcasing your friendly and positive attitude will make a great impression.
✨Highlight Teamwork Experience
As a Collection and Delivery Driver, you'll need to work well with others. Be ready to share specific instances where you've successfully collaborated with colleagues to achieve a common goal.
✨Understand the Importance of Safety Checks
Discuss the significance of vehicle safety checks and how they contribute to a smooth delivery process. Showing that you prioritise safety will demonstrate your responsibility and commitment to the role.
